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Sheen R.
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Sheen R.

Administrative & Customer Support VA

Hi there! I’m a dedicated Virtual Assistant with 4 years of experience in customer service, specializing in technical support and supervisor calls for U.S. clients. Through this, I’ve built strong communication, patience, and problem-solving skills—qualities I now use to help business owners stay organized and efficient. I’m always eager to learn and take on new challenges. Whether you need help with customer support, administrative tasks, or technical troubleshooting, I’m here to lighten your workload so you can focus on growing your business. I also enjoy discovering new tools to streamline processes and improve efficiency. I value reliability, organization, and clear communication, and I strive to build long-term relationships with my clients. As your VA, I’ll ensure tasks are handled seamlessly, so you can focus on what truly matters. I specialize in: 🖥️ Customer Support – Friendly assistance and effective problem resolution. 📩 Administrative Support – Email management, scheduling, and all things organization. ⚙️ Technical Troubleshooting – Keeping everything up and running seamlessly. I enjoy using tools like Google Workspace, Microsoft Office Suite, and Canva to assist you. 📧 It's time to offload the busywork—so you can focus on leading, growing, and thriving! Send me a message, and let’s get started.

🇵🇭Cadiz City, Philippines$8/hr100% JSS5.00 (1)Since May 2018

Earnings and projects

MRR
$1.2k

Last 6 months ÷ 6

World#39,673 / 412k
🇵🇭Country#6,713 / 56.3k
Revenue, last 30 days
$1.3k

Last 6 months: $7.4k

World#34,353 / 412k
🇵🇭Country#6,153 / 56.3k
Total earnings
$19k

Billed in all: $21k

World#145,322 / 412k
🇵🇭Country#24,087 / 56.3k
Per project
$9.4k

$3.7k in the last 6 months

World#17,165 / 412k
🇵🇭Country#3,988 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
2

Across 4 contracts

50% fixed50% hourly
World#328,886 / 412k
🇵🇭Country#36,738 / 56.3k

Earnings, last 30 days

$20.6k+$1.3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$19k$20k$21kOct 8Oct 23Nov 7

Skill rankings: Top 7% in Typing

Ranked by MRR among everyone on Upwork with the skill.

  1. #41Gmail352 freelancers · 🇵🇭 #23Top 12%
  2. #98Google Calendar935 freelancers · 🇵🇭 #46Top 10%
  3. #360Typing5,170 freelancers · 🇵🇭 #163Top 7%
  4. #367Appointment Scheduling3,126 freelancers · 🇵🇭 #165Top 12%
  5. #426Customer Retention2,511 freelancers · 🇵🇭 #168Top 17%
  6. #505Email Management4,968 freelancers · 🇵🇭 #249Top 10%
  7. #786Scheduling6,335 freelancers · 🇵🇭 #380Top 12%
  8. #1,387Canva17,402 freelancers · 🇵🇭 #605Top 8%