Natasha A.

As founder and primary consultant for Build it Right First Time Inc (BiRFT), I hold over 20 years experience in software development, database management, business systems implementations and integrations, having worked worked in various roles including Systems Analyst, Developer, Project Manager, Database Administrator, Database Manager; some specialty areas include CRM, intranets, databases and reporting/BI solutions, event regsitration and planning systems. Top platforms worked with include Salesforce, Microsoft Dynamics CRM, Microsoft SharePoint, Cvent, SSRS, Microsoft SQL Server, Zoho CRM, HubSpot. Services include: -Reviewing/analyzing business systems, processes and data -Assisting with product selection (especially CRM) -Implementing automations and integrations -Configuring/implementing/customizing enterprise solutions (especially CRM) -Database management and architecture -Project management -Staff training -Event management and registration systems implementations -Consulting on business systems/technology issues and questions At BiRFT we use an implementation model which includes a unique combination of traditional project managing and modern agile methodologies to implement solutions, focusing heavily on documenting throughout the process. We are committed to providing clients with not just a completed implementation, but one they are satisfied with. Too many projects fail due to lack of proper planning, communication, involvement of the necessary stakeholders, and lack of guidance through the process. We aim to address these issues when we work on projects and deliver not just a successful systems implementation but one which is sustainable. RECENT RECOMMENDATIONS "If you need someone to develop, plan, implement and integrate systems for your organization, Natasha is the person you need to hire! She is reliable, professional, knowledgeable and will deliver on time and on budget! Highly recommend her!" Director, Program Implementation & Delivery "Working with Natasha at BiRFT, who essentially became a team member and supported our work to build and grow our event registration platform. She put processes in place and provided comprehensive documentation to support later that the team used after she moved on to help us with other work. She also worked very well across the organization with different teams and personalities. She can break down "technical speak" into understandable words and explain it to the average person who knows little about technology. She was also open and honest in providing her feedback and guidance on technical decisions with our platform and understanding the interdependencies. She also supported the documentation and guided my team to set up our CRM so we could grow with it as our organization's sales and service grew. Natasha is joy to work with and incredibly responsive. Any company would truly benefit from her and her team's good work." Executive Director, Client Engagement, Marketing & Communications "Natasha was one of my best hires at MetTel. She has a very diverse technical skill set which allows her to see the "big picture" and anticipate where issues may arise. She is very dedicated and will go the extra mile for her clients so that their projects are successful. I'd recommend Natasha without hesitation for any type of IT project or integration. I know she will get the job done, and get it done right! " Chad Markle, Director IS Contact Center at Conifer Health Solutions "Natasha is both detailed oriented and creative in her solutions to solving business problems. She has a knack to see the the big picture and create a path to deliver the integrated solution. Natasha has led very successful projects in our organization both leading teams and personally designing solutions in SharePoint and Dynamics CRM. I recommend Natasha as a project manager for any size program including overseeing a team of remote resources." Ken Rudnick, CISSP, Executive Director of Information Technology and Cyber Security at MetTel "Working with Natasha was a delight. She's well organized, thorough, and knows exactly what she's doing. She was also very accommodating to our small, somewhat unique organization and our specific needs. I'm so pleased with our final outcome and appreciate the detailed tutorials Natasha created for us that will be instrumental in on-boarding future staff. I can't recommend working with Natasha enough. We couldn't have done this without her." Amber, on Salesforce Database Customization project