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Fang Yi L.
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Fang Yi L.

Multilingual Customer Care Representative/ Translator

I have six years working experiences in customer services and fluent in several languages. Previously I worked with a Forbes five star hotel in Macau, a nationwide broadcasting company in Malaysia and also a worldwide renowned financial company. My core responsibility was guest services support but also experiences in translating documents and subtitling videos in Youtube. Some of my key strengths include: Fluent in English, Chinese and Malay Achieved level 5 in Test of Proficiency in Korean 6 years experience in customer service and hospitality Excellent in multi-task and a quick learner

🇲🇾Sandakan, Malaysia$12/hr100% JSS5.00 (5)Since Jul 2018
GlobeUpwork

Earnings and projects

MRR
$2.2k

Last 6 months ÷ 6

World#19,684 / 412k
🇲🇾Country#25 / 1,138
Revenue, last 30 days
$2.1k

Last 6 months: $13k

World#19,909 / 412k
🇲🇾Country#27 / 1,138
Total earnings
$179k

Billed in all: $187k

World#18,192 / 412k
🇲🇾Country#15 / 1,138
Per project
$30k

$13k in the last 6 months

World#2,900 / 412k
🇲🇾Country#3 / 1,138
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇲🇾Country#303 / 1,138
Projects in all
6

Across 12 contracts

42% fixed58% hourly
World#250,290 / 412k
🇲🇾Country#684 / 1,138

Earnings, last 30 days

$187k+$2.1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$184k$186k$188kOct 8Oct 23Nov 7

Skill rankings: #1 in 1 skill of 10

Rarest: top 0.96% in Malay, of 104. Ranked by MRR among everyone on Upwork with the skill.

  1. 1Malay104 freelancers · 🇲🇾 #1Top 0.96%
  2. #8Korean329 freelancers · 🇲🇾 #1Top 2%
  3. #17Chinese746 freelancers · 🇲🇾 #1Top 2%
  4. #22Language Interpretation1,049 freelancers · 🇲🇾 #1Top 2%
  5. #355Proofreading14,990 freelancers · 🇲🇾 #2Top 2%
  6. #402Translation15,921 freelancers · 🇲🇾 #2Top 3%
  7. #455English17,148 freelancers · 🇲🇾 #1Top 3%
  8. #697Content Writing23,842 freelancers · 🇲🇾 #2Top 3%