Jess Tayrin E.

I build n8n and AI automations for customer support teams and e-commerce brands: - Ticket routing, order tracking updates, AI-drafted replies, and API integrations between the tools you already use: Zendesk, Shopify, Gorgias / GoHighLevel / MakeDOTcom Fully bilingual English and Spanish. Based in Costa Rica, so I overlap with US working hours. Results: - Decrease the average first-response time from 8 hours to 20 minutes, for Shopify store - Built 8 workflows handling 1,000 tickets/orders per week What I can automate for you: - Email and chat workflows - Ticket organization and routing - Response templates, macros, and AI-assisted replies - Order tracking, customer updates, fulfillment follow-up - Recurring admin tasks and data transfers between the tools you already use How I work: I start with your most repetitive task, build a focused first version, test it against your real workflow, and document it so your team can run it. Tell me what your team keeps doing manually and which tools you use, and I’ll suggest a practical first project.