Sini J.

"Sini is an absolute joy to work with. Excellent quality of work, superb communication throughout the job. I highly recommend hiring her; you will be glad you did." Hello potential clients! I'm Finnish-born with a native level of English, and bring in 6+ years of experience offering translation, localization, and digital communications services. Expertise: * FI-EN-FI translation: eCommerce, travel, gaming, technical and medical content * AI: TTS evaluation and optimization, AI training and QA for natural language processing * High-level customer support * Legal and policy research * Transcription * Project and team management HIGH-LEVEL DIGITAL COMMUNICATIONS SUPPORT: I am experienced in offering communications services in high-level decision-making spaces. My most recent work experience includes multi-year digital communications consultation for an international UN office and proofreading and user testing on an EU training programme. I am also part of a pro-bono language collective that offers translation services to human rights organizations and have significant expertise in working in and for sensitive contexts while ensuring the highest ethical standards. CUSTOMER CARE: Aside from language services, I also have a strong background in international customer service with experience from remote support (chat, email, phone), brand management, and customer care towards both private and business clients. RESEARCH: I hold a Master's degree in Law and have solid experience with independent, comprehensive research in the policy and law context. MY WORK ETHIC: No matter the size, I approach each project with a great level of ambition and dedication, and consider myself an excellent interpersonal communicator. I take pride in offering work that is tailored to your context and audience, culturally nuanced and polished to the smallest details. Get in touch with me and let's discuss how my expertise can help your next project!