Shoaib H.

Agentic AI engineer and fractional CTO for small and mid-sized businesses. I build Claude AI agents with RAG over your business data, n8n automation workflows, and API integrations that connect your tools and remove manual work. Top Rated Plus, 80+ contracts, 100% Job Success. Most of my clients hire me again. AI Agent Development (Claude, OpenAI, RAG) I build agentic AI systems that retrieve the right context from your documents and databases (RAG), reason over it, and take real actions through tool calling: booking, updating records, answering customers, and handing off to your team. I'm currently running a Claude AI agent in daily production use at a medical practice that has hired me four times. Other builds include a WhatsApp AI assistant for a resort covering bookings, task tracking and finance, a custom OpenAI tool for a construction management firm, and custom GPTs for a coaching business. I work with the Claude API, Claude Code, OpenAI API, prompt engineering, structured outputs, and evaluation and guardrails so agents stay reliable in production. n8n Workflow Automation (plus Zapier and Make) I automate operations, admin and customer service, often with AI agents inside the workflow. Recent work includes n8n AI agents automating a business's daily operations, n8n with AI data processing, and a Zapier workflow that filters Klaviyo replies into Google Sheets. When no-code isn't enough, I write custom Python. API Integration & CRM (HubSpot, Twilio, WhatsApp) I connect your CRM, forms, email, SMS, WhatsApp, spreadsheets and databases through REST APIs and webhooks, so data moves between your tools automatically. That includes HubSpot implementation and workflow integration, and Twilio messaging. Data Pipelines & Web Scraping (Python) AI agents are only as good as their data. I build Python scrapers and data pipelines that collect pricing, listings and public data on a schedule and feed it into your systems. Past projects include a seven-month retail price-intelligence build and data extraction for healthcare and e-commerce clients. Fractional CTO for SMBs Beyond building, I help you decide which tools to use, what to automate first, and where AI will actually pay off. I also vet other developers and document your systems so you're never locked in. My background is in computer science (MS, FAST-NU) and work as a Senior AI Project Manager. How I work Hourly for fixes and small automations. Fixed-price with milestones for AI agent and integration builds, starting with an audit of your current setup. Monthly retainer for ongoing support, which is how most of my long-term clients work with me. Not a fit for front-end design, marketing campaigns, or IT helpdesk work. Tell me what your team does by hand every week, and I'll show you what an AI agent or automation could take off their plate.