Veronica B.

I’m a Senior Operations and Executive Support professional with 6+ years of experience helping U.S. and international companies organize operations, improve processes, manage teams, and keep day-to-day business running smoothly. I specialize in working as a right hand to executives, founders, brokers, and business owners—taking ownership of priorities, coordinating people and processes, solving operational issues, and making sure important tasks move forward without constant supervision. My background combines operations, executive support, sales administration, CRM management, team leadership, project coordination, and marketing support, with experience working remotely in fast-paced and multicultural environments. What I can help you with? Operations & Executive Support Daily operations and task coordination Executive and administrative support Calendar and inbox management Research, reporting, and follow-up SOPs, workflows, checklists, and process documentation Project and cross-functional coordination Identifying bottlenecks and improving processes Sales & CRM Operations CRM administration and data accuracy Lead and pipeline management Sales follow-up and lead qualification KPI tracking and performance reporting CRM cleanup, organization, and optimization Salesforce, GoHighLevel, HubSpot, and Podio Team Management & Recruitment Remote team coordination and supervision Recruitment and candidate screening Onboarding and training Performance tracking and accountability Daily communication and team follow-up Coordination between sales, marketing, and operations Marketing & Business Support Marketing and campaign coordination PPC and digital marketing support Canva and content coordination Market and competitor research Data organization and reporting Customer and client communication What you can expect from me? I’m organized, proactive, detail-oriented, and dependable. I don’t simply wait for instructions—I take ownership, anticipate what needs to be done, communicate clearly, and follow through. My goal is to make your job easier by bringing structure, visibility, consistency, and accountability to your business. I’m especially well suited to companies and executives who need someone they can trust to manage multiple priorities, coordinate teams, maintain systems, and make sure nothing falls through the cracks. Industries & Experience Real Estate · Sales · Marketing · Hospitality · Short-Term Rentals · Retail · Professional Services · International Business Languages English & Spanish: Fluent | Italian: Advanced If you’re looking for someone who can become a reliable extension of your team, take ownership of operations, and help your business run more efficiently, I’d love to hear about your project.