Dinusha S.
Customer service officer/AML, KYC/CDD/EDD Fraud analyst/Investigator
KYC/AML/Enhanced Due Diligence/Fraud/Sanctions/CTF/Compliance/Risk Thank you for taking the time to read through my profile. I'm Dinusha, a self-motivated, detail-oriented, and constantly looking for new ideas individual looking to launch a freelancing career with my eight years of corporate experience in jobs such as banker, Customer Service Associate, AML/KYC/EDD Analyst, and Virtual assistant. I possess a diverse range of skills and expertise encompassing various areas such as customer support (via email, chat, and phone), account monitoring, payment processing, KYC (Know Your Customer), AML (Anti-Money Laundering), enhanced due diligence, fraud detection, training, data entry, administrative assistance, virtual assistance, providing personalized customer service to high net worth individuals, generating reports, and more. In summary, I am versatile and capable of taking on multiple roles and responsibilities. I am an expert in email management, account administration, customer service via chat and phone, research, data input, professional report writing, process workflow and document development, process mapping, and other areas. I was able to attend several trainings as a result of my work experience in the corporate world, including Lean Six Sigma Yellow Belt training, essentials of team dynamics, risk management, Business English speaking and many more. I always put my clients at the heart of everything I do and always go beyond and above for them. I gauge my own success solely based on the success of my clients. Let's chat and talk about your goals and ambitions. I would love to hear it and let me help you get there. Rate is negotiable depending on Business needs. Looking forward to hearing from you soon
Earnings and projects
An estimate from an earlier read
Last 6 months: $16
Billed in all: $2,353$2.4k
$16 in the last 6 months
Across 29 contracts
Earnings, last 30 days
One reading so far: earnings show from the second.
Skill rankings: Top 35% in Cryptocurrency
Ranked by MRR among everyone on Upwork with the skill.
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