Karim B.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

Atlassian Certified Master (ACM), the highest certification Atlassian offers. I've delivered over 6,000 hours of work across 90+ clients on Upwork, including a full Jira Cloud migration and post migration governance rollout for Crédit Agricole Bank. I don't just configure Jira, I apply Atlassian's best practices, grounded in Agile and Scaled Agile (SAFe) principles for development teams, and ITIL aligned practices for service management. Every workflow, permission scheme, and governance structure I build is designed to hold up as your teams grow, whether that's a single Scrum team or an enterprise running Scaled Agile across dozens of squads. Beyond the setup, I actively manage cost across your entire Atlassian environment: licenses, storage, and AI usage. I regularly identify unused or duplicate seats during audits, often reducing monthly Jira costs by double digit percentages, and I help teams adopt Rovo and AI powered automation in a way that cuts manual work without letting AI costs spiral. For most clients, the cost savings and time gained from this optimization more than cover my fees. Certifications: 🎖 Atlassian Certified Master (ACM) 🎖 Atlassian Certified Jira Administrator (ACP-JA) 🎖 Atlassian Certified Confluence Administrator (ACP-CA) 🎖 Atlassian Certified Jira Service Management (ACP-400) 🎖 Atlassian Certified Managing Jira Cloud Projects (ACP-620) 🎖 Scrum Master (PSM1) What I deliver: Jira Software administration built on Agile and Scaled Agile (SAFe) best practices, not just default settings, including workflows, permissions, and security schemes Jira Service Management setup aligned with ITIL practices, covering request types, SLAs, and support workflows Cost optimization across licenses, storage, and AI usage, aligning spend with your team's actual needs Rovo and AI powered automation, streamlining repetitive tasks without runaway AI costs Confluence administration, dashboards, and reporting for visibility across teams Migrations and governance, from Server to Cloud, with clean data and lasting structure Integrations with tools like Tempo, EazyBI, and Microsoft Active Directory Team training and full documentation of every configuration, so your team stays self sufficient long after the engagement ends Send me a message with your current setup and I'll tell you where the quick wins are.