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Catalin P.

Catalin P.

Senior Customer Success Manager SaaS | Project Manager Market Research

Senior Customer Success with 10+ years of experience across SaaS, MarTech, and Market Research, including the past 6+ years managing Enterprise and mid-market accounts at Instapage. Managed a $1.5M+ ARR portfolio, with a focus on driving net revenue retention, expansion, and long-term customer value. I specialize in aligning customer outcomes with business goals through strategic account management, lifecycle optimization, and data-driven decision making. Customer Success and Operations—designing scalable processes, improving customer journeys, and leveraging data to increase engagement and reduce churn. Market Research Skills, Great Communication Skills, Project Management Trip Planner/Itinerary Planner/Flight Tickets&Accommodation Research/Travel Researcher Native Romanian, Fluent English, Medium Spanish

🇷🇴Timisoara, Romania$40/hr95% JSS5.00 (2)Since Jan 2020

Earnings and projects

MRR (estimate)
≈$0

An estimate from an earlier read

World#144,248 / 412k
🇷🇴Country#907 / 2,286
Revenue, last 30 days
$0
Total earnings
$19k
World#144,248 / 412k
🇷🇴Country#907 / 2,286
Per project
$19k
Projects, last 6 months
0
World#209,850 / 412k
🇷🇴Country#1,013 / 2,286
Projects in all
1

Across 2 contracts

0% fixed100% hourly
World#360,671 / 412k
🇷🇴Country#2,089 / 2,286

Earnings, last 30 days

$19.1kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$18.8k$19.0k$19.2k$19.4kOct 9Oct 24Nov 8

No data since Nov 5, 2026.

Skills