Top Customer Retention Strategy freelancers

624 freelancers list Customer Retention Strategy on Upwork.

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Showing 50 of 624Data updated Nov 7

# Freelancer		SinceMember since
Hidden freelancer🇨🇦 Private profile	$31k–	–
Priscilla M. 🇺🇸🇺🇸 Ecommerce Lifecycle & Retention Strategist \| Klaviyo + Shopify	$15k↑ 5%	Nov 2018Nov 11, 2018
Alex G. 🇺🇸🇺🇸 Marketing Funnels, Ai Systems, CRO, Social & Search PPC, SEO/AEO, PR	$13k↓ 6%	Oct 2015Oct 15, 2015
4 Jennifer J. 🇺🇸 NewNew🇺🇸 Product & Marketing Strategy \| Growth, Engagement & Retention Strategy	$12k↓ 3%	May 2026May 27, 2026
5 Trever C. 🇺🇸🇺🇸 CRM & Lifecycle Marketing for Subscription Apps \| Braze, Customer io	$8k↑ 18%	Jul 2011Jul 29, 2011
6 Taras S. 🇺🇦🇺🇦 Klaviyo Email Marketing Specialist \| Flows, Campaigns & Retention	$8k↑ 6%	Aug 2021Aug 30, 2021
7 Ryan C. 🇺🇸🇺🇸 Top-Rated Klaviyo Lifecycle & Retention Expert	$7k↓ 1%	Jun 2015Jun 3, 2015
8 Jessica C. 🇺🇸🇺🇸 Senior Messaging, Content, Growth & Brand Strategist \| Fractional CMO	$7k↑ 35%	Aug 2015Aug 10, 2015
9 Walid L. 🇦🇪🇦🇪 B2B SaaS Demand Gen & PLG Growth \| Lifecycle, Webinars, AI Automation	$7k↑ 3%	Mar 2020Mar 27, 2020
10 Robert P. 🇿🇦🇿🇦 Klaviyo Email Marketing Expert \| Shopify DTC Retention \| 20M+ Revenue	$6k↓ 1%	Jul 2015Jul 9, 2015

Freelancer	MRR	Member since
11 Arun D. 🇮🇳🇮🇳 Account Executive with 17 years of experience. Ex Oracle, Cvent, etc.	$6k↑ 16%	Oct 2024Oct 2, 2024
12 Michael J. 🇧🇷Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 7, 2026.🇧🇷 Customer Success Manager \| Project Manager \| SaaS Support Specialist	≈$5k–	Apr 2015Apr 30, 2015
13 Frank J. 🇬🇧🇬🇧 Fractional Head of Growth \| Customer Success \| Chief of Staff \| Ops	$5k↑ 25%	Apr 2023Apr 10, 2023
14 Tom E. 🇨🇦🇨🇦 End to End ETL Developer: Bigquery, DBT, Python, Data Studio, APIs	$5k0%	Jul 2014Jul 8, 2014
15 Jigisha S. 🇮🇳🇮🇳 Klaviyo Email Marketing Expert \| Shopify Email Automation \| 13+ Years	$5k↓ 3%	Mar 2020Mar 14, 2020
16 Angelica Joyce O. 🇵🇭🇵🇭 Chat Sales Specialist \| Monetization, Retention & Engagement	$5k↑ 1%	May 2020May 20, 2020
17 Jessica V. 🇺🇸🇺🇸 Retention Marketing Expert \| Email, SMS, Lifecycle, CRM	$5k↓ 1%	Jan 2026Jan 28, 2026
18 Elizabeth C. 🇺🇸🇺🇸 SaaS Customer Success Leader, Account Manager, Analytics & Insights	$5k↑ 26%	May 2024May 9, 2024
19 Eddie F. 🇨🇷🇨🇷 Customer Service & Tech Support \| Microsoft Office, Office Design	$4k0%	May 2023May 30, 2023
20 Diego C. 🇭🇳🇭🇳 Virtual Assistant	$4k↓ 3%	Oct 2020Oct 1, 2020

Freelancer	MRR	Member since
21 Ervin Richard Justine Y. 🇵🇭🇵🇭 Sr Ops Manager , Project & Account Management, Financial & Medical	$4k↑ 1%	Dec 2022Dec 18, 2022
22 Andrew B. 🇺🇸🇺🇸 Klaviyo Email Marketing Expert \| 114K+/Mo Revenue, Shopify Ecommerce	$4k↑ 3%	Feb 2023Feb 2, 2023
23 Mika K. 🇰🇿🇰🇿 Senior WebOps & Product Engineer \| CRO & Official Webflow Partner	$4k↓ 17%	Aug 2021Aug 26, 2021
24 Kelly R. 🇺🇸🇺🇸 Senior Project Manager \| SEO Strategy & Client Success	$4k↓ 1%	Jul 2015Jul 9, 2015
25 Ammar A. 🇵🇰🇵🇰 Technical Customer Support/Customer Support/Chat Support Specialist	$3k↑ 12%	Jan 2021Jan 8, 2021
26 Brittney C. 🇺🇸🇺🇸 Fractional COO \| DTC & Business Operations \| Process Improvement	$3k↑ 49%	Sep 2022Sep 28, 2022
27 Kimberly Jee O. 🇧🇦🇧🇦 Project Management \| Computer, Microsoft Excel, Microsoft Office	$3k↓ 1%	Mar 2023Mar 27, 2023
28 Goodness N. 🇳🇬🇳🇬 Customer Support Agent, Phone and Email \| Onboarding Specialist \|	$3k↓ 2%	Mar 2022Mar 12, 2022
29 Sandra E. 🇳🇬Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.🇳🇬 Top Rated Customer Support Specialist	≈$3k–	Jan 2023Jan 4, 2023
30 Didik M. 🇮🇩🇮🇩 Sales, Account Management, Cust. Service, and Retention Strategies	$3k↓ 17%	Nov 2025Nov 30, 2025

Freelancer	MRR	Member since
31 Angie Maria A. 🇨🇴🇨🇴 Operations & Project Manager \| Email Marketing & Ecommerce Specialist	$3k↑ 15%	May 2024May 17, 2024
32 Syed Moiz Ul Hassan N. 🇵🇰🇵🇰 Customer Success Consultant \| Churn Audits & Retention	$3k–	Jan 2025Jan 17, 2025
33 Courtney S. 🇺🇸🇺🇸 Digital Marketing Manager	$3k↑ 32%	Aug 2022Aug 2, 2022
34 Salman Ahmad K. 🇵🇰🇵🇰 Klaviyo Email & SMS Marketing Expert for Shopify DTC Brands	$3k↑ 21%	Oct 2021Oct 17, 2021
35 Sebastian L. 🇬🇷🇬🇷 German\| Customer Success Manager \| AI, Salesforce, Process Improvement	$3k↑ 2%	Mar 2024Mar 11, 2024
36 Sam E. 🇦🇺🇦🇺 Certified Klaviyo Email & SMS Expert for Ecommerce	$3k↑ 24%	Jul 2022Jul 14, 2022
37 Sheryl Joy B. 🇵🇭🇵🇭 Customer Service Representative/ Client Care Specialist	$3k↑ 6%	Mar 2022Mar 22, 2022
38 Karina V. 🇺🇸🇺🇸 Email Marketing Campaigns & Flows (Klaviyo, Iterable, Mailchimp, etc)	$3k↓ 16%	Jan 2020Jan 28, 2020
39 Regina M. 🇵🇭🇵🇭 Recruiter & Operations Manager \| Fintech, Healthcare & Remote Teams	$3k↑ 4%	Feb 2020Feb 5, 2020
40 John Mark T. 🇵🇭🇵🇭 Customer Support Strategist, Client Success Manager \| CRM \| Team Lead	$3k↓ 2%	Sep 2017Sep 9, 2017

Freelancer	MRR	Member since
41 Aminu S. 🇳🇬 NewPrivate profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 4, 2026.New🇳🇬 Email Marketing Specialist \| Email Campaigns \| Automation	≈$2k–	Sep 2026Sep 14, 2026
42 Md Ridwan Ullah C. 🇧🇩🇧🇩 Klaviyo Expert \| Shopify \| Customer Retention Marketing	$2k↓ 5%	May 2010May 21, 2010
43 Gevorg L. 🇦🇲🇦🇲 CRM & Lifecycle Marketing \| Email Automation & Cold Outreach	$2k↓ 11%	Dec 2015Dec 27, 2015
44 Muhammad A. 🇵🇰 NewNew🇵🇰 Klaviyo Email Marketing \| Retention Systems \| Copywriting & Design	$2k↓ 10%	Nov 2024Nov 30, 2024
45 Remylou L. 🇵🇭🇵🇭 Customer Service Expert, Language & Soft Skills Trainer, QA	$2k↑ 1%	Sep 2010Sep 17, 2010
46 Nino T. 🇵🇭🇵🇭 Customer Service	$2k↑ 4%	Mar 2018Mar 13, 2018
47 Burak T. 🇲🇰🇲🇰 Fractional CRM Lifecycle Marketing, Email Deliverability Spam	$2k↑ 4%	Jul 2020Jul 31, 2020
48 Britt W. 🇺🇸🇺🇸 Klaviyo Expert for Shopify Brands \| Flows, Deliverability, Strategy	$2k↑ 37%	Jun 2025Jun 17, 2025
49 Greg G. 🇺🇸🇺🇸 Klaviyo Platinum Master, #1 ActiveCampaign Certified Email/ SMS M.S.	$2k↓ 1%	Jan 2014Jan 17, 2014
50 Mariana V. 🇨🇴🇨🇴 MBA Supervisor	$2k↑ 34%	May 2023May 2, 2023

From public Upwork profiles, refreshed daily.