Kelly R.

⭐ 5-Star Rated | 10+ Years Leading Projects, Teams & Clients | Agency, SaaS & DTC What clients say: "Kelly has proven to be professional and articulate as a project manager. She is a good communicator and going to be a pivotal part of our SEO agency team!" 🔹 Client Success Strategist, SEO Agency "She understood that I had an idea but didn't have the skills to organize and promote my product. She listened to what I wanted and did a fantastic job putting it together." 🔹 Product Launch Project "Kelly is a true professional on every level. She takes time to explain what she is doing, how she can help, and is excellent at communicating." 🔹 Website & SEO Project "Kelly was not only SUPER fast but she provided quality work. She communicated really well. I would hire her again in a heartbeat!" 🔹 Content Project --- WHAT I DO BEST 👇 Project & Client Delivery Management → Owning timelines, deliverables, and client communication so nothing slips SEO, GEO & Content Strategy → Keyword research, content plans, briefs, and optimization built to drive traffic and leads Agency Operations → Onboarding, fulfillment workflows, reporting, and SOPs that keep teams consistent Customer Success & Retention → Onboarding, adoption, and retention programs that keep customers paying Team Leadership → Directing remote teams, writers, developers, and contractors with clear ownership Systems in the Tools You Already Use → Asana, ClickUp, Notion, Trello, Slack, Ahrefs, Google Search Console, GA4, WordPress --- KEY WINS 👇 🔹 Project manager and SEO strategist at a digital marketing agency with 40+ client accounts 🔹 Lead customer success for an eight-figure ARR SaaS company, owning retention and trial-to-paid conversion 🔹 Run operations for a Shark Tank-featured consumer brand with a 36% repeat purchase rate 🔹 Ran operations at a SaaS company through its acquisition and cut churn by more than 20% --- ABOUT ME I've spent my career at the point where strategy has to turn into execution. I've run operations, led SEO programs, managed client portfolios, and built the systems that let teams deliver without the founder in every conversation. I'm calm under deadlines, direct in communication, and comfortable owning the outcome, not just the task list. If you need a senior PM or SEO strategist who takes ownership without hand-holding, send me a message.