Frank J.

I work with founders whose growth, CS or ops function is still undefined. And I'm not just a consultant, I build too. I can work with you fractionally as a: 🟣 Head of Growth 🟣 Head of Customer Success 🟣 Head of Ops 🟣 Chief of Staff 🟣 AI Ops Consultant NOTE: I use AI extensively but NEVER for writing. You can trust that every proposal, email, strategy doc etc that you receive from me is me in my own words. (This is not a value judgement, you can use AI for your writing) I typically build: 🟡 Personalised engagements for your accounts that go beyond "you haven't logged in for a while" emails 🟡 Live CS reporting so you can see what customers are doing today 🟡 Onboarding journeys that are custom to your product and your customer 🟡 Referral programmes to turn your customers into your growth engine Experience: - Fractional Head of Growth - 3x Head of CS, accounts including Microsoft and Samsung - GTM engineering across multiple products and verticals - Worked in a leading media agency - Hit every sales target in recruitment - Folding AI ops into CS and growth functions Message me with what you're looking at and we'll take it from there. Ready when you are.