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Didik M.

Didik M.

Sales, Account Management, Cust. Service, and Retention Strategies

PROFILE With a background in hospitality, I've developed strong interpersonal skills and a passion for delivering exceptional customer experiences. As a seasoned professional with experience in account management within the tech industry, I've honed my ability to build and maintain strong relationships with clients, understand their needs, and drive business growth through strategic partnerships

🇮🇩Badung, Indonesia$12/hr90% JSSSince Nov 2025

Earnings and projects

MRR
$3k

Last 6 months ÷ 6

World#13,033 / 412k
🇮🇩Country#72 / 5,725
Revenue, last 30 days
$0

Last 6 months: $18k

Total earnings
$30k

Billed in all: $33k

World#111,614 / 412k
🇮🇩Country#897 / 5,725
Per project
$30k
World#2,957 / 412k
🇮🇩Country#11 / 5,725
Projects, last 6 months
0
World#209,850 / 412k
🇮🇩Country#3,483 / 5,725
Projects in all
1
0% fixed100% hourly
World#360,671 / 412k
🇮🇩Country#5,145 / 5,725

Earnings, last 30 days

$33.2kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$32.5k$33.0k$33.5k$34.0kOct 8Oct 23Nov 7

Skill rankings: Top 2% in Customer Service

Ranked by MRR among everyone on Upwork with the skill.

  1. #19Sales Analytics367 freelancers · 🇮🇩 #1Top 5%
  2. #30Customer Retention Strategy624 freelancers · 🇮🇩 #1Top 5%
  3. #44Revenue Management523 freelancers · 🇮🇩 #1Top 8%
  4. #94Sales & Marketing3,430 freelancers · 🇮🇩 #1Top 3%
  5. #135Phone Communication6,538 freelancers · 🇮🇩 #1Top 2%
  6. #135Account Management3,086 freelancers · 🇮🇩 #2Top 4%
  7. #190Business Development4,098 freelancers · 🇮🇩 #2Top 5%
  8. #523Data Analysis14,624 freelancers · 🇮🇩 #6Top 4%