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Jonathan Charles F.

Jonathan Charles F.

Customer representative

Among my essential qualities are being motivated, committed and diligent. I have a proven track record that I can work well in a team, and under pressure with minimum supervision. provide specific information regarding the services, products or materials offered by a company. They answer phones, provide troubleshooting information, report and analyze customers' information and needs, issue billing details and open and close customer accounts. I am most confident that my pre-existing skills will allow me to fit into your work environment and immediately start supporting the needs of your organization

🇵🇭Davao City, Philippines$4/hr70% JSS4.97 (7)Since Jan 2020

Earnings and projects

MRR
$1.3k

Last 6 months ÷ 6

World#38,147 / 412k
🇵🇭Country#6,327 / 56.3k
Revenue, last 30 days
$1.3k

Last 6 months: $7.7k

World#33,812 / 412k
🇵🇭Country#6,006 / 56.3k
Total earnings
$104k

Billed in all: $106k

World#37,507 / 412k
🇵🇭Country#4,811 / 56.3k
Per project
$15k

$7.7k in the last 6 months

World#9,398 / 412k
🇵🇭Country#2,039 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
7

Across 9 contracts

0% fixed100% hourly
World#236,188 / 412k
🇵🇭Country#21,384 / 56.3k

Earnings, last 30 days

$106k+$1.3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$105k$106k$107kOct 8Oct 23Nov 7

Skill rankings: Top 13% in BPO Call Center

Ranked by MRR among everyone on Upwork with the skill.

  1. #37Customer Experience Research275 freelancers · 🇵🇭 #15Top 13%
  2. #49Leadership Training357 freelancers · 🇵🇭 #18Top 14%
  3. #97Customer Retention Strategy624 freelancers · 🇵🇭 #24Top 16%
  4. #204BPO Call Center1,567 freelancers · 🇵🇭 #105Top 13%
  5. #429Customer Experience2,788 freelancers · 🇵🇭 #182Top 15%
  6. #637Customer Satisfaction3,986 freelancers · 🇵🇭 #307Top 16%
  7. #813Phone Support5,089 freelancers · 🇵🇭 #430Top 16%
  8. #1,669Online Chat Support11,527 freelancers · 🇵🇭 #1,008Top 14%