Mary Rose B.
Customer service
I am able and capable of learning quickly and I will also contribute to making the business more successful. I have acquired knowledge from my previous job as a Customer Account Executive for five years. I am extremely reliable with integrity. I believe that my experience will make me a valuable asset to your company. My tenure will tell how my strategy and own techniques worked. Dealing with upset, disappointed, and not happy customers is a crucial thing for the company's growth that is why I always make sure customer's issues are resolved by acknowledging their concerns, listen where they came from, and understanding what they need, by that I can know what makes the customer/client happy and satisfied. I am eager to learn new things specially out of my comfort zone. I am excited to work with you.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $6.7k
Billed in all: $60,056$60k
$6.7k in the last 6 months
Across 6 contracts
Earnings, last 30 days
Skill rankings: Top 15% in Upselling
Ranked by MRR among everyone on Upwork with the skill.
- #37Upselling240 freelancers · 🇵🇭 #12Top 15%🇵🇭#12 of 104
- #113Customer Retention Strategy624 freelancers · 🇵🇭 #30Top 18%🇵🇭#30 of 156
- #233Inbound Inquiry1,295 freelancers · 🇵🇭 #134Top 18%🇵🇭#134 of 784
- #471Customer Retention2,511 freelancers · 🇵🇭 #192Top 19%🇵🇭#192 of 941
- #1,956Technical Support11,267 freelancers · 🇵🇭 #1,095Top 17%🇵🇭#1,095 of 6,366
- #3,177Customer Support20,101 freelancers · 🇵🇭 #1,608Top 16%🇵🇭#1,608 of 9,123
- #5,732Customer Service37,167 freelancers · 🇵🇭 #3,038Top 15%🇵🇭#3,038 of 18,590