Milena C.

Customer Support Team Lead | Virtual Assistant | Spanish Speaker

Native Spanish Virtual and Administrative Assistant with 5+ years of remote experience, helping businesses stay organized, deliver excellent customer support, and manage daily operations with precision and reliability. I specialize in virtual and administrative support, customer service, and customer support in Spanish, supporting digital teams and growing businesses. I’m recognized for my attention to detail, clear communication, and strong organizational skills. I can support you with: - Virtual & administrative assistance - Customer service and customer support (Spanish) - Inbox and message management - Data entry and information organization - Spanish text review and proofreading (accurate, natural tone) - Task coordination and daily operations support I’m highly organized, reliable, and proactive, with excellent time management and the ability to adapt quickly to new tools, teams, and workflows. Tools I work with: Freshdesk, Freshchat, Clockify, Kommo, Slack, Monday, Notion, Ontraport, Circle, Holded, Asana, Google Workspace. ✨ Passionate about delivering high-quality work, continuous learning, and building long-term professional relationships.