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Milena C.

Milena C.

Customer Support Team Lead | Virtual Assistant | Spanish Speaker

Native Spanish Virtual and Administrative Assistant with 5+ years of remote experience, helping businesses stay organized, deliver excellent customer support, and manage daily operations with precision and reliability. I specialize in virtual and administrative support, customer service, and customer support in Spanish, supporting digital teams and growing businesses. I’m recognized for my attention to detail, clear communication, and strong organizational skills. I can support you with: - Virtual & administrative assistance - Customer service and customer support (Spanish) - Inbox and message management - Data entry and information organization - Spanish text review and proofreading (accurate, natural tone) - Task coordination and daily operations support I’m highly organized, reliable, and proactive, with excellent time management and the ability to adapt quickly to new tools, teams, and workflows. Tools I work with: Freshdesk, Freshchat, Clockify, Kommo, Slack, Monday, Notion, Ontraport, Circle, Holded, Asana, Google Workspace. ✨ Passionate about delivering high-quality work, continuous learning, and building long-term professional relationships.

🇨🇴Barranquilla, Colombia$12/hr100% JSS5.00 (3)Since Mar 2020

Earnings and projects

MRR
$132

Last 6 months ÷ 6

World#127,078 / 412k
🇨🇴Country#1,553 / 4,578
Revenue, last 30 days
$0

Last 6 months: $792

Total earnings
$34k

Billed in all: $34k

World#102,444 / 412k
🇨🇴Country#954 / 4,578
Per project
$11k

$792 in the last 6 months

World#13,837 / 412k
🇨🇴Country#183 / 4,578
Projects, last 6 months
1
100% fixed0% hourly
World#128,096 / 412k
🇨🇴Country#1,261 / 4,578
Projects in all
3
33% fixed67% hourly
World#304,143 / 412k
🇨🇴Country#2,293 / 4,578

Earnings, last 30 days

$34kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$33.0k$33.5k$34.0k$34.5kOct 9Oct 24Nov 8

Skill rankings: Top 26% in Review

Ranked by MRR among everyone on Upwork with the skill.

  1. #45Organizational Structure158 freelancers · 🇨🇴 #5Top 28%
  2. #67Organize & Tag Files170 freelancers · 🇨🇴 #4Top 39%
  3. #159Product Review552 freelancers · 🇨🇴 #1Top 29%
  4. #272Subtitling753 freelancers · 🇨🇴 #3Top 36%
  5. #285Testing969 freelancers · 🇨🇴 #4Top 29%
  6. #288Review1,115 freelancers · 🇨🇴 #3Top 26%
  7. #376Process Documentation883 freelancers · 🇨🇴 #16Top 43%
  8. #459Quality Control1,307 freelancers · 🇨🇴 #10Top 35%