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Richard S.
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Richard S.

Dedicated Customer and Technical Support Specialist

Customer and Technical Support Specialist with extensive experience in the BPO industry, delivering high-quality service and helping teams grow. Fluent in English, Spanish, and Portuguese, with a proven track record of meeting KPIs, developing training content, and fostering a positive environment. Skilled at managing time effectively and presenting clear, empathetic communication in fast-paced, remote settings.

🇭🇳Tegucigalpa, Honduras$15/hr100% JSS3.80 (2)Since Jun 2020
GlobeUpwork

Earnings and projects

MRR
$2k

Last 6 months ÷ 6

World#23,279 / 412k
🇭🇳Country#93 / 1,029
Revenue, last 30 days
$2k

Last 6 months: $12k

World#21,242 / 412k
🇭🇳Country#92 / 1,029
Total earnings
$32k

Billed in all: $34k

World#104,828 / 412k
🇭🇳Country#303 / 1,029
Per project
$11k

$12k in the last 6 months

World#14,382 / 412k
🇭🇳Country#88 / 1,029
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇭🇳Country#154 / 1,029
Projects in all
3
0% fixed100% hourly
World#304,143 / 412k
🇭🇳Country#287 / 1,029

Earnings, last 30 days

$34.1k+$2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$32k$34k$36kOct 9Oct 24Nov 8

Skill rankings: Top 3% in Music Production

Ranked by MRR among everyone on Upwork with the skill.

  1. #11Kustomer51 freelancers · 🇭🇳 #1Top 22%
  2. #12Mexican Spanish Dialect285 freelancers · 🇭🇳 #1Top 4%
  3. #20Brazilian Portuguese Dialect462 freelancers · 🇭🇳 #1Top 4%
  4. #45Music Production1,654 freelancers · 🇭🇳 #1Top 3%
  5. #50Zoom Video Conferencing725 freelancers · 🇭🇳 #1Top 7%
  6. #100Trello2,262 freelancers · 🇭🇳 #1Top 4%
  7. #209Slack3,033 freelancers · 🇭🇳 #7Top 7%
  8. #271Jira3,199 freelancers · 🇭🇳 #1Top 8%