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Ines I.

Ines I.

Customer support specialist

My experience is more than 3 years, working on different projects. I have worked as customer support specialist, virtual assistant, call center agent, chat support, transcription, email handling, sales. I have a high sense of responsibility, respect, and punctuality. I am fast learner, patient and I like teamwork. I always fulfill all tasks assigned as best as possible in the given time frame. I am open to learn new things from each of my jobs and I provide excellent service.

🇭🇷Osijek, Croatia$9/hr70% JSS5.00 (11)Since Jul 2020
GlobeUpwork

Earnings and projects

MRR
$2.2k

Last 6 months ÷ 6

World#19,361 / 412k
🇭🇷Country#41 / 807
Revenue, last 30 days
$2k

Last 6 months: $13k

World#21,214 / 412k
🇭🇷Country#46 / 807
Total earnings
$146k

Billed in all: $149k

World#24,527 / 412k
🇭🇷Country#68 / 807
Per project
$12k

$4.5k in the last 6 months

World#12,428 / 412k
🇭🇷Country#33 / 807
Projects, last 6 months
3
67% fixed33% hourly
World#66,479 / 412k
🇭🇷Country#99 / 807
Projects in all
12

Across 17 contracts

41% fixed59% hourly
World#183,649 / 412k
🇭🇷Country#397 / 807

Earnings, last 30 days

$149k+$2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$146k$148k$150kOct 8Oct 23Nov 7

Skill rankings: Top 2% in Croatian

Ranked by MRR among everyone on Upwork with the skill.

  1. 3Croatian133 freelancers · 🇭🇷 #2Top 2%
  2. #48Document Review937 freelancers · 🇭🇷 #1Top 5%
  3. #68German1,804 freelancers · 🇭🇷 #2Top 4%
  4. #113Product Knowledge2,128 freelancers · 🇭🇷 #1Top 5%
  5. #145Order Tracking2,668 freelancers · 🇭🇷 #1Top 5%
  6. #447English17,148 freelancers · 🇭🇷 #2Top 3%
  7. #553Online Chat Support11,527 freelancers · 🇭🇷 #1Top 5%
  8. #681Email Support14,954 freelancers · 🇭🇷 #1Top 5%