Maria D.
Business Systems Specialist , Customer Support Executive and Trainer
I help businesses run smoother on two fronts: supporting and training their people, and building the systems those people actually use. On the support and training side, I provide bilingual (English/European Portuguese) customer support, staff onboarding, and structured training programs — helping teams and clients understand new tools, processes, and services clearly in whichever language they're more comfortable in. I've also taught both English and Portuguese directly, one-on-one and in group settings. On the systems side, I build the software that support and training actually run on. My flagship project, Casebook, is a full multi-tenant SaaS platform (Next.js, Supabase, Stripe) I built solo — from data model to live billing — to run my own legal and real estate practice. It's in daily production use handling real client cases, document workflows, and payments, not a demo. I also built Geniemix Academy, a bilingual language-learning platform, from the ground up. Whether you need someone to train your staff, support your clients in two languages, or build the tool that makes both of those jobs easier, I bring all three together.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $111
Billed in all: $1,704$1.7k
$111 in the last 6 months
Earnings, last 30 days
Skill rankings: Top 34% in React
Ranked by MRR among everyone on Upwork with the skill.
- #51Real Estate Business Plan90 freelancers · 🇵🇹 #1Top 57%🇵🇹#1 of 1
- #178Portuguese to English Translation453 freelancers · 🇵🇹 #51Top 39%🇵🇹#51 of 137
- #300Case Management585 freelancers · 🇵🇹 #1Top 51%🇵🇹#1 of 1
- #310ESL Teaching772 freelancers · 🇵🇹 #4Top 40%🇵🇹#4 of 4
- #326Immigration Law781 freelancers · 🇵🇹 #3Top 42%🇵🇹#3 of 10
- #487Helpdesk1,033 freelancers · 🇵🇹 #1Top 47%🇵🇹#1 of 1
- #542Coaching1,319 freelancers · 🇵🇹 #3Top 41%🇵🇹#3 of 5
- #602Training & Development1,511 freelancers · 🇵🇹 #4Top 40%🇵🇹#4 of 5