Trang N.

Hi, I’m Chloe - a Customer Service & Sales VA with 5+ years of experience in BPO, Key Account Management, CRM, and customer operations. I’ve handled 4,000+ customers monthly across sales and service channels, so I’m comfortable working with high-volume customer communication, follow-ups, CRM updates, data management, and administrative tasks. I can help you with: Customer service via email, chat, call and messaging platforms CRM and customer data management Sales follow-up and lead management Data entry and document management Market research and reporting Administrative and virtual assistant tasks My working style: organized, responsive, detail-oriented, and focused on getting tasks completed accurately and on time. My language support: Vietnamese (Native), English (Professional), Mandarine (Beginner) Currently pursuing my Master’s degree at National Taiwan University of Science and Technology (NTUST), I am available to work 5–6 hours per day and can maintain a consistent schedule to support your business.