Joanna L.
Marketplace Operations Manager ( e-commerce)
Hello, nice to meet you! My name is Joanna, and I’m excited to connect with inspiring people here as I look for new career opportunities where I can apply my existing skills and continue to grow professionally. For the past 10 years, I’ve worked in Sales Management, Vendor Management, and Procurement within the e-commerce sector. My experience includes roles at leading companies such as Fashion Days (an Eastern European members-only shopping portal), Groupon (international deals platform), and Zalando (one of Europe’s largest fashion marketplaces). These roles have equipped me with a broad skill set that I believe would meet—and exceed—the expectations of many dynamic roles. I’m always open to new challenges and eager to learn. In my previous roles, I was responsible for optimizing and analyzing sales performance for major commercial brands including Nike, Adidas, Asics, and Lacoste. I managed the full purchasing cycle—from pricing strategies and vendor relationship management to purchase orders and invoice tracking—while demonstrating strong organizational, time management, and leadership skills. I also collaborated closely with Digital Marketing teams to plan and execute brand campaigns aimed at boosting sales, and worked cross-functionally with Supply Chain and Logistics departments to streamline operations. Earlier in my career, I spent over five years working in Finance for a media company in London, where I developed strong analytical, mathematical, and collaboration skills. In addition to my professional experience, I’m well-versed in various systems and tools, including (Microsoft, Asana, Salesforce, Insightly, Re-amaze, , Oracle, Misys, People Soft, ERP systems Accounting software-QB), Shopify and Etsy,, and social media tools. I’m a friendly, people-oriented person who thrives in client-facing roles. Currently, I’m based in Bali, Indonesia. Living here has inspired me through its rich culture and artisanal traditions. I’ve developed a keen interest in natural materials and local craftsmanship, and I’m also able to assist with sourcing and identifying quality product manufacturing facilities. My latest projects on Upwork include: -Customer Support & Retention for the Polish market – For the past 3 years, I’ve provided customer service focused on negotiating with and retaining existing customers via calls, chats, emails, and social media channels. -Talent Store – Audio Review in Polish – As part of a casting and production company (SIDE INTERNATIONAL UK LIMITED), I evaluated audio and text files before production. My role involved labeling sentences based on grammar, accent, pronunciation, tone, and expression—leveraging my linguistic expertise. -English to Polish Translation and Proofreading – Focused on short stories and dialogues, ensuring accuracy, fluency, and natural tone in translation. If you have any questions or would like to connect, please feel free to reach out. Thank you for your time and consideration, Joanna
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $3.6k
Billed in all: $71,424$71k
$597 in the last 6 months
Across 7 contracts
Across 27 contracts
Earnings, last 30 days
Skill rankings: Top 12% in Polish
Ranked by MRR among everyone on Upwork with the skill.
- #23Home Decor139 freelancers · 🇮🇩 #2Top 17%🇮🇩#2 of 4
- #38Polish322 freelancers · 🇮🇩 #1Top 12%🇮🇩#1 of 1
- #46Intellectual Property Consulting188 freelancers · 🇮🇩 #1Top 24%🇮🇩#1 of 1
- #169Fashion & Beauty999 freelancers · 🇮🇩 #6Top 17%🇮🇩#6 of 22
- #360Audio Transcription2,774 freelancers · 🇮🇩 #5Top 13%🇮🇩#5 of 55
- #432Sourcing2,354 freelancers · 🇮🇩 #4Top 18%🇮🇩#4 of 33
- #553Property Management2,036 freelancers · 🇮🇩 #7Top 27%🇮🇩#7 of 14
- #567Invoicing2,164 freelancers · 🇮🇩 #3Top 26%🇮🇩#3 of 17