Lucinda O.

Hi! I’m Lucinda, a Multilingual AI Data Analyst and AI Trainer with hands-on experience evaluating and improving AI language and speech models in Italian (Native), English (Native), and Spanish. My AI experience includes multilingual data annotation, audio transcription, speaker diarization, word-level audio segmentation and alignment, transcription correction, linguistic QA, TTS and voice evaluation, and AI response evaluation. I have worked on projects assessing instruction following, factual accuracy, hallucinations, response quality, naturalness, audio quality, and conversational performance. I am experienced in working with detailed annotation guidelines, identifying subtle linguistic and audio errors, performing quality checks, and maintaining accuracy across high-volume AI training tasks. I am fluent in Italian (native), English (native) and Spanish, with a background in Biomedicine (Bsc) ,Psychology (Msc) & NLP, with over 4 years of remote professional experience. Alongside AI projects, I am a client success specialist who helps businesses build strong client relationships through exceptional customer support, professional communication, and administrative assistance. My understanding of human behaviour enables me to communicate with empathy, build trust, and understand clients’ needs while delivering a positive customer experience. In addition, I also offer Mindset & Accountability Coaching & Therapy, helping individuals improve focus, productivity, emotional resilience, and consistency through practical, supportive guidance, thanks to my background in Psycology (Msc) and Neuro-Linguistic Programming. I am reliable, highly organized, detail-oriented, proactive, and quick to learn new systems. I take pride in delivering accurate, high-quality work and building long-term relationships through professionalism, clear communication, and a positive attitude. Here’s how I can support your business: * AI Data Annotation & Data Labeling * AI Response Evaluation & Model Quality Assessment * AI Training & Multilingual Language Projects * Audio Transcription & Transcription Correction * Speaker Diarization & Audio Segmentation * Word-Level Alignment & Speech Annotation * TTS, Voice & Audio Quality Evaluation * Linguistic Quality Assurance (QA) * Instruction Following & Hallucination Evaluation * Multilingual Content Evaluation (EN, IT, ES) * Customer Support, CRM & Client Success * English, Italian & Spanish Translation * Appointment Setting * English, Italian & Spanish Translation Don’t hesitate to reach out! I look forward to working with you! Lucinda