Back to leaderboardLast snapshot: Nov 7
Aleksanda M.
Customer service online
I worked as customer service agent for Sahar LLC. I took care of the french, spanish and italian customers via chat, phone, emails. My duty was to risolve order problems, to track orders, send invoices, return labels and answer to the questions about the products, delivery, costs. I used following platforms: Edesk, Emag, ManoMano, Shopify, Shippypro
🇮🇹Cerveteri, Italy$12/hr100% JSS4.59 (2)Since Aug 2021
Earnings and projects
MRR
$2,191$2.2k
Last 6 months ÷ 6
World#20,024 / 412,157 / 412k
🇮🇹Country#96 / 3,095 / 3,095
Revenue, last 30 days
$2,163$2.2k
Last 6 months: $13k
World#19,418 / 412,157 / 412k
🇮🇹Country#99 / 3,095 / 3,095
Total earnings
$111,536$112k
Billed in all: $116,814$117k
World#34,590 / 412,157 / 412k
🇮🇹Country#168 / 3,095 / 3,095
Per project
$37,179$37k
$13k in the last 6 months
World#1,822 / 412,157 / 412k
🇮🇹Country#12 / 3,095 / 3,095
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412,157 / 412k
🇮🇹Country#863 / 3,095 / 3,095
Projects in all
3
Across 4 contracts
25% fixed75% hourly
World#304,142 / 412,157 / 412k
🇮🇹Country#2,337 / 3,095 / 3,095
Earnings, last 30 days
$117k+$2.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
Skill rankings: Top 3% in Italian
Ranked by MRR among everyone on Upwork with the skill.
- #5Serbian168 freelancers · 🇮🇹 #1Top 3%🇮🇹#1 of 2
- #26Italian989 freelancers · 🇮🇹 #12Top 3%🇮🇹#12 of 592
- #27Latin American Spanish Accent670 freelancers · 🇮🇹 #1Top 4%🇮🇹#1 of 6
- #116Product Knowledge2,128 freelancers · 🇮🇹 #1Top 5%🇮🇹#1 of 10
- #153Order Tracking2,668 freelancers · 🇮🇹 #1Top 6%🇮🇹#1 of 7
- #469English17,148 freelancers · 🇮🇹 #10Top 3%🇮🇹#10 of 327
- #730Email Support14,954 freelancers · 🇮🇹 #3Top 5%🇮🇹#3 of 63
- #1,014Customer Support20,101 freelancers · 🇮🇹 #2Top 5%🇮🇹#2 of 104