Christine G.

With over 10 years of experience in sales, customer service, and operations management, I bring a proven ability to enhance client satisfaction and streamline business processes. I’ve worked across multiple industries including cleaning services and real estate managing day-to-day operations, client communications, and administrative systems with precision and care. I’m skilled in handling customer interactions through phone, email, and live chat, and proficient in tools like Shopify, Zendesk, Jobber, Gig Wage, HubSpot, and Booking Koala. My experience covers order fulfillment, logistics, retention, data entry, and guest communication for short-term rentals. Key Strengths: ✅ Customer Support & Retention ✅ Operations & Scheduling Management ✅Sales & Order Fulfillment ✅Payroll & Data Administration ✅ Guest Communication (Airbnb, VRBO, Hostfully) As an Operations Manager, I’ve successfully managed bookings, payroll, calendars, and communications between clients and contractors ensuring smooth, efficient workflows. As a Guest Communication Manager, I’ve maintained top-rated Airbnb listings by handling inquiries, reviews, and coordination with cleaning and maintenance teams. Beyond operations, I also specialize in: ✅Professional Resume Writing ✅LinkedIn Optimization ✅Job Post Management (Indeed, Dice, etc.) Tools & Platforms: GHL | Zendesk | Jobber | HubSpot | Gig Wage | Booking Koala | Gorgias | Notion | ASANA | Slack | QuickBooks | Stripe | Airbnb | VRBO | Guesty | Hostfully | Canva If you’re looking for a detail-oriented, reliable professional who can help you save time, reduce stress, and grow your business, let’s connect!