Alice L.

I help business owners, coaches, and legal professionals reclaim their time by keeping operations organised, responsive, and on top of things — so nothing falls through the cracks. I work flexibly across UK, AUS, and international time zones, so support is there when you need it. With 8+ years in administration and operations, including 5 years inside a UK global law firm, I bring a level of precision, confidentiality, and deadline-management that's hard to find in general VA support. I also utilise AI tools daily to work faster and more efficiently across admin, research, and communication tasks. Whether you're running a coaching business, a growing company, or a legal practice, I handle the behind-the-scenes work that keeps things running smoothly: inboxes, calendars, client communication, documents, and workflows. Please note: I provide administrative, research, and litigation support services only and do not offer legal advice or legal representation. ------------------------------------------------------------------------------------------------------------------ What I support with: Admin & Operations Managing high-volume inboxes and calendars for multiple stakeholders Acting as the first point of contact for clients — professional, responsive communication that protects your reputation Formatting, proofreading, and quality-checking documents before they go out, so nothing leaves with errors Building and maintaining CRM systems and workflows that keep teams organised Specialised Legal & Paralegal Support Case preparation and document management Court bundles and legal correspondence Deadline tracking and compliance support ------------------------------------------------------------------------------------------------------------------ Tools I use: Clio · Asana · iManage · Adobe PDF · Microsoft Office · Notion · Google Workspace · Monday · Slack · Zapier · ChatGPT · Claude AI ------------------------------------------------------------------------------------------------------------------ Additional support I offer: Alongside admin and ops work, I also enjoy supporting clients with social media and content coordination such as caption writing, scheduling (Instagram, Facebook, TikTok, LinkedIn), Canva graphics, light video edits, and email/newsletter formatting. Happy to fold this in for clients who want it alongside their admin support.