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Kejsi I.
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Kejsi I.

ERP & Delivery Consultant | Project Manager & Business Analyst

I help businesses bring structure, control, and accountability to ERP implementations and operational transformation. When requirements are unclear, processes are fragmented, ownership is missing, or delivery is losing control, I establish the governance and execution plan needed to move the initiative forward. I work between leadership, operations, functional consultants, and technical teams—translating business objectives into practical processes, system requirements, implementation plans, delivery controls, and measurable outcomes. ERP Transformation & Delivery Leadership I provide business-side leadership across the ERP lifecycle, from discovery and GAP analysis through implementation, UAT, go-live, hypercare, and optimisation. I can support: • ERP and Odoo discovery • Current-state and future-state assessment • GAP analysis and implementation recommendations • Scope, assumptions, dependencies, and constraints • Transformation roadmaps and phased plans • Workstreams, sprints, milestones, owners, and sign-offs • Delivery governance, reporting, and stakeholder alignment • Risk, issue, decision, dependency, and change control • Client, consultant, developer, and vendor coordination • Implementation health checks and delivery recovery I do more than maintain a project board. I challenge unclear requirements, identify risks early, establish ownership, and keep business and technical teams aligned. Business Process & Operating Model Improvement Technology alone does not fix a broken process. I assess how the business operates, where work is delayed or duplicated, and what must change before systems or automation are introduced. This includes: • End-to-end process reviews • Current-state and target operating model design • BPMN, UML, and swimlane process mapping • Roles, handovers, approvals, and ownership • Workflow bottleneck and control analysis • SOPs, user guides, KPIs, SLAs, and reporting • Process standardisation and automation opportunities Business Analysis & Solution Definition I translate operational needs into documentation and delivery structures that functional and technical teams can execute. I support discovery workshops, BRDs, SRS documents, functional specifications, user stories, acceptance criteria, requirements traceability, data and integration requirements, task briefs, solution validation, and change-impact analysis. My focus is not simply collecting requests. I identify the real business problem, challenge assumptions, uncover missing scenarios, and help define a practical solution. UAT, Go-Live & Adoption I help businesses avoid reaching go-live with unresolved gaps, incomplete testing, unclear ownership, or unprepared users. I can manage UAT strategies, business scenarios, test cases, evidence, defect logs, data migration validation, readiness assessments, cutover plans, training, handover, sign-off, and hypercare. AI Enablement & Workflow Automation I advise businesses that want to introduce AI and automation but need a practical, business-led strategy before selecting tools or building solutions. I help organisations: • Assess AI and operational readiness • Identify and prioritise high-value use cases • Map the workflows AI will support • Design AI-assisted documentation, reporting, and task processes • Structure internal knowledge bases and prompt libraries • Define human review, ownership, governance, and quality controls • Build phased AI and automation roadmaps • Translate business use cases into technical requirements My approach is business-first. I focus on where AI can reduce manual effort, improve consistency, support decision-making, and create measurable value. Odoo & ERP Coverage CRM, Sales, Purchase, Inventory, Warehouse, Manufacturing, Accounting, Reporting, Data Migration, E-commerce, Integrations, UAT, Go-Live, and Hypercare. Selected Experience & Results • Reduced task-processing time by 40% through workflow automation. • Supported multi-workstream Odoo implementations across operations, manufacturing, warehouse, finance, reporting, and integrations. • Created GAP analyses, roadmaps, sprint structures, governance frameworks, UAT packs, readiness assessments, change logs, and sign-off controls. • Coordinated delivery across clients, leadership, consultants, and developers. • Produced audit-ready operational and compliance documentation. Best-Fit Engagements • ERP discovery, GAP analysis, planning, and mobilisation • Fractional ERP Delivery Lead or Project Manager • Implementation health checks and project recovery • Process and operating model redesign • UAT and go-live readiness management • Workflow automation and AI opportunity assessments I work best with businesses that need someone who can enter a complex situation, understand the problem, create structure, align stakeholders, and maintain delivery control through implementation. Share your current situation and delivery risk, and I will help define a practical way forward.

🇦🇱Tirana, Albania$35/hr100% JSS5.00 (5)Since Apr 2022

Earnings and projects

MRR
$0

Last 6 months ÷ 6

World#284,786 / 412k
🇦🇱Country#725 / 1,029
Revenue, last 30 days
$0
Total earnings
$3.5k

Billed in all: $3.8k

World#284,786 / 412k
🇦🇱Country#725 / 1,029
Per project
$271
Projects, last 6 months
0
World#209,854 / 412k
🇦🇱Country#494 / 1,029
Projects in all
13

Across 17 contracts

29% fixed71% hourly
World#175,713 / 412k
🇦🇱Country#376 / 1,029

Earnings, last 30 days

$3.8kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$3,700$3,750$3,800$3,850Oct 9Oct 24Nov 8

Skills