Jon C.

Helping founders and teams unlock growth by fixing bottlenecks — whether that’s improving conversion, setting up vendor outreach systems, or streamlining operations or implementing automation. With 10+ years in Product and Operations, I’ve scaled marketplaces, B2B suppliers, and DTC brands. That includes: * Driving a $25m+ sales pipeline for a global marketplace. * Redesigning and growing ecommerce storefronts for B2B/DTC brands. * Setting up CRMs and outreach playbooks for marketplaces and B2B. What I deliver: * Shopify CRO & store optimisation — clear audits, bundle/offer structures, product page rewrites. * B2B outreach & CRM systems — Airtable pipelines, qualified lists, and sequenced emails that lead to booked calls. * Product & ops support — backlog management, process design, advisory and stakeholder engagement. * Software recommendations — review, feedback, implementation and ongoing management of software tools for start-ups and growing companies. If you’re looking for a commercially savvy partner who can balance strategy with hands-on delivery, let's chat.