Shelvi Mae A.

I help sales and operations teams fix HubSpot, automate repetitive work, and connect the tools they use every day. If your team keeps copying data, chasing updates, or doing the same tasks manually, I can help—from figuring out what needs fixing to building the solution. WHAT YOU CAN HIRE ME FOR • Fix or improve HubSpot Clean up CRM data, organize pipelines, assign leads, automate follow-ups, migrate records, and build reports your team can trust. • Connect your tools and automate handoffs Make information move between your CRM, email, Slack, documents, and project tools. Reduce duplicate entry and keep teams updated automatically. • Build AI assistants for everyday work Create assistants using Claude or ChatGPT to research accounts, summarize information, and help sales and operations teams complete recurring tasks—with human review where needed. • Build customer portals and internal apps Give customers a place to find information and employees a simpler way to manage work, connected to your existing systems. • Figure out what to improve first Review how your team works, identify bottlenecks, and turn them into a clear implementation plan. EXPERIENCE AND RESULTS Six years in operations and CRM systems, including HubSpot operations supporting 6 pipelines and 50+ users across Australia, the UK, the US, and Canada. Results include: • Reduced issue-resolution time from approximately 20 days to 6.5 days • Reduced manual follow-up work by 35% • Standardized 85+ CRM properties, with clear ownership and data rules HOW I WORK Understand your process → build the solution → test it → document it. I handle both the planning and the implementation, so you have someone who can understand the business problem and do the technical work. TOOLS I WORK WITH HubSpot • Claude Code • TypeSafe • Codex • n8n • Make • Zapier • ChatGPT • APIs / MCPs • Webhooks • Vercel • Supabase • Slack • Gmail • Google Sheets • Notion Tell me what your team is doing manually and which tools you use. We can start with one workflow or map out a wider systems improvement.