Marvin Edward G.

Sales and Marketing/ Customer Service Specialist/ People Management

I'm a solid sales and marketing person for both small scale businesses and key accounts for the first 19 years of my corporate career. It includes managing and training sales personnel under my supervision. I gained enough knowledge on product availability and distribution for FMCG products by means of assigning a direct routes to serve all existing shops in the area. I was also engaged in executing the company's product availability and distribution expansion program on those identified untapped areas. As for my BPO customer service experience for 4 years, It taught me a lot specially on how to prioritize the importance of customer satisfaction by providing the most appropriate resolution for each type of their concerns and issues.