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Liana M.

Liana M.

Experienced Customer Service Representative

🌍 Experienced Multilingual Customer Service Representative 🔹 Language Proficiencies: Fluent in Armenian, English, German, and basic Dutch Hi, I’m Liana—a customer service professional with a passion for delivering exceptional support and creating positive experiences. With my multilingual abilities and dedication to problem-solving, I excel in understanding and addressing diverse customer needs. My Expertise: 🔸 Customer Support Excellence: Handling customer inquiries with professionalism and empathy. Providing clear, effective solutions to resolve issues promptly. Ensuring a seamless and satisfying customer experience in every interaction. 🔸 Multilingual Communication: Fluent in Armenian, English, German, and basic Dutch, enabling smooth communication with a global customer base. Skilled in adapting to cultural nuances and addressing customer concerns effectively across languages. 🔸 Organizational Skills: Managing multiple tasks and priorities with attention to detail. Proficient in CRM tools and software to track and enhance customer interactions. Why Choose Me: 🌐 Global Perspective: With multilingual proficiency and a strong understanding of diverse cultural contexts, I’m well-equipped to connect with customers worldwide. 💼 Professionalism: A proven track record of delivering outstanding service, meeting deadlines, and maintaining high standards. 🤝 Customer-Centric Approach: I value open communication and am committed to understanding and addressing customer needs to build trust and loyalty. Let’s Connect: Ready to enhance customer satisfaction and deliver exceptional service? I’d love to bring my skills and experience to your team. Let’s connect and discuss how I can contribute to your goals!

🇦🇲Yerevan, Armenia$20/hr100% JSS5.00 (2)Since May 2022

Earnings and projects

MRR
$0

Last 6 months ÷ 6

World#185,909 / 412k
🇦🇲Country#1,025 / 1,832
Revenue, last 30 days
$0
Total earnings
$11k

Billed in all: $12k

World#185,909 / 412k
🇦🇲Country#1,025 / 1,832
Per project
$3.8k
Projects, last 6 months
0
World#209,857 / 412k
🇦🇲Country#803 / 1,832
Projects in all
3
33% fixed67% hourly
World#304,145 / 412k
🇦🇲Country#1,499 / 1,832

Earnings, last 30 days

$12.3kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$12.0k$12.2k$12.4k$12.6kOct 9Oct 24Nov 8

Skills