Francis A.

I am a software/application support engineer, with over 3 years of experience in software/applications configuration, installation, diagnosis, research and usability. I am skilled in the use of the Microsoft 365 apps for business (outlook, excel, word, PowerPoint, Teams, forms, one drive and sharepoint). Also I support clients Microsoft 365 admin center, Exchange admin center, Azure active directory. I am a Tech support specialist Tech researcher Writer Copywriter. My exposure to numerous tech seminars, workshops, and online courses has equipped me. Here is a list of the certification have obtained; B.Sc biotechnology Multi cloud network associate (MCNA) Amazon web service Microsoft Azure fundamentals (AZ900) Microsoft Azure data fundamentals (DP900) I currently work with a Microsoft client that support millions of Microsoft customers around the world to resolve various issues with their Microsoft 365 products. I possess an excellent customer relationship skill with a fluent communication in English language. I am passionate about my Profession, highly motivated, informative, seasoned writer, and hardworking. I am a self-starter and very diligent with my work. If you're looking for quality work, I am your go-to person. SEND ME AN INVITE TO DISCUSS THIS FURTHER. Best regards!