Aisha S.
Customer Support | Virtual Assistant | Hospitality & Admin
Hi! I'm a Customer Support and Administrative Assistant with over 8 years of experience in hospitality, tourism and customer service. I've worked with international companies, helping customers, managing reservations, handling administrative tasks and making sure daily operations run smoothly. I also have experience in purchasing and administration, including invoicing, supplier communication, order management and payment checks. What I can help you with: - Customer Support (Email, Chat & Messages) - Virtual & Administrative Assistance - Booking & Reservation Management - Airbnb & Property Management Support - Guest Communication & Problem Solving - Invoicing & Payment Follow-ups - Supplier Communication & Order Management - Calendar & Inbox Management - Data Entry & Document Organisation I'm familiar with tools such as Mews, Stripe, Booking, Airbnb and different CRM systems. I'm organised, reliable and pay attention to the small details. I enjoy helping people, solving problems and making things easier for the businesses I work with. I'm looking for long-term collaborations where I can provide reliable support and become part of the team. Feel free to get in touch!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $379
Billed in all: $2,012$2k
$189 in the last 6 months
Across 18 contracts
Earnings, last 30 days
Skill rankings: Top 34% in Spanish to English Translation
Ranked by MRR among everyone on Upwork with the skill.
- Kott Software Hospitality Management2 freelancers · 🇪🇸 #1Top 100%🇪🇸#1 of 1
- #17English to Catalan Translation49 freelancers · 🇪🇸 #12Top 35%🇪🇸#12 of 39
- #201Booking Management System424 freelancers · 🇪🇸 #6Top 47%🇪🇸#6 of 8
- #353Customer Support Plugin944 freelancers · 🇪🇸 #5Top 37%🇪🇸#5 of 6
- #659Spanish to English Translation1,930 freelancers · 🇪🇸 #60Top 34%🇪🇸#60 of 206
- #1,221Client Management2,926 freelancers · 🇪🇸 #18Top 42%🇪🇸#18 of 44
- #1,335CRM Development2,819 freelancers · 🇪🇸 #4Top 47%🇪🇸#4 of 10
- #2,455Calendar Management4,894 freelancers · 🇪🇸 #11Top 50%🇪🇸#11 of 24