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Mehdi E.
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Mehdi E.

Technical Writer - IT Generalist - Product Knowledge & Documentation

Hi there! I'm Mehdi, a Technical Support Specialist with industry experience in both administering and troubleshooting technical issues, as well as in writing technical documents for SaaS products. As a writer and a tech-savvy person, I can write and maintain product documentation and technical articles in an easy-to-understand language. I'm highly familiar with the most popular CRM platforms such as Zendesk and business messaging software such as Intercom. I had the privilege to provide excellent support for high-profile clients such as Lego, SLB, Epic Games, and Erste Group.

🇦🇹Linz, Austria$26/hr100% JSS5.00 (1)Since Oct 2022
GlobeUpwork

Earnings and projects

MRR
$3.8k

Last 6 months ÷ 6

World#8,921 / 412k
🇦🇹Country#13 / 545
Revenue, last 30 days
$3.3k

Last 6 months: $23k

World#11,025 / 412k
🇦🇹Country#15 / 545
Total earnings
$41k

Billed in all: $43k

World#89,318 / 412k
🇦🇹Country#101 / 545
Per project
$8.1k

$5.6k in the last 6 months

World#20,493 / 412k
🇦🇹Country#24 / 545
Projects, last 6 months
4
0% fixed100% hourly
World#51,813 / 412k
🇦🇹Country#57 / 545
Projects in all
5

Across 11 contracts

0% fixed100% hourly
World#266,042 / 412k
🇦🇹Country#361 / 545

Earnings, last 30 days

$42.8k+$3.3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$38k$40k$42k$44kOct 8Oct 23Nov 7

Skill rankings: Top 1% in Customer Support

Ranked by MRR among everyone on Upwork with the skill.

  1. #11AI Compliance183 freelancers · 🇦🇹 #1Top 6%
  2. #19Software Documentation347 freelancers · 🇦🇹 #1Top 5%
  3. #23Cloud Engineering344 freelancers · 🇦🇹 #1Top 7%
  4. #88Linux3,038 freelancers · 🇦🇹 #1Top 3%
  5. #145Software Development2,923 freelancers · 🇦🇹 #2Top 5%
  6. #206DevOps4,403 freelancers · 🇦🇹 #1Top 5%
  7. #228Customer Support20,101 freelancers · 🇦🇹 #2Top 1%
  8. #281Content Writing23,842 freelancers · 🇦🇹 #2Top 1%