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Dawood M.
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Dawood M.

Product Manager | Business Analyst | Technical Writer| CMS

Hello! I’m Dawood Muzafar, a results-driven Business Analyst, IT Project Manager, and Jira Expert with 4+ years of experience delivering SaaS platforms, AI-driven solutions, and mobile applications. I specialize in bridging business needs with technical execution through Agile project management, structured requirement documentation, and user-friendly manuals in Notion and Confluence. My goal is simple: help startups and tech companies turn ideas into scalable software—on time, within scope, and with quality. 🔍 Business Analysis & Requirement Engineering ✅ SRS (Software Requirement Specifications) ✅ FSD (Functional Specification Documents) ✅ BRD (Business Requirement Documents) ✅ PRD (Product Requirement Documents) ✅ User Stories, Use Cases & User Manuals ✅ Process Flows & System Architecture Tools: Jira, Confluence, Notion, Microsoft Visio, Draw.io, Lucidchart 🛠 Agile IT Project Management ✅ Jira Setup, Administration & Workflow Automation ✅ Sprint Planning & Backlog Grooming ✅ Agile Execution & Performance Tracking (Velocity, Burndown) ✅ Risk Management, UAT & QA Coordination ✅ Software Release & Deployment Planning PM Tools: Jira, Asana, Trello, ClickUp, Notion 💻 Technical Documentation & Knowledge Management ✅ User Manuals & Training Guides (in Notion, Confluence, PDF) ✅ Use-Case, Activity & Sequence Diagrams ✅ Data Flow & System Design Specifications (SDS) ✅ API Documentation & SDK References Documentation Tools: Notion, Confluence, Swagger, Postman 📌 Why Clients Hire Me -Proven experience with SaaS, AI, and mobile applications from idea to launch -Ability to create clear requirement docs + user-friendly manuals -Hands-on Agile project management for distributed teams -Skilled at bridging technical and business stakeholders for smooth execution SEO-Optimized Keywords Business Analyst, IT Project Manager, Technical Project Manager, Agile Project Management, SaaS Project Manager, AI Project Manager, Mobile App Project Manager, Jira Expert, Jira Consultant, Jira Workflow Automation, Requirement Documentation, User Manuals, Notion Documentation, Confluence, Agile Coach, Scrum Master, API Documentation, System Analyst, Business Process Analyst, Software Development Lifecycle (SDLC), Software Release Management Best Regards, Dawood Muzafar

🇵🇰Rawalpindi, Pakistan$18/hr100% JSS5.00 (17)Since Oct 2022

Earnings and projects

MRR
$1.4k

Last 6 months ÷ 6

World#35,243 / 412k
🇵🇰Country#4,115 / 52.9k
Revenue, last 30 days
$1.5k

Last 6 months: $8.3k

World#30,141 / 412k
🇵🇰Country#3,491 / 52.9k
Total earnings
$24k

Billed in all: $26k

World#126,053 / 412k
🇵🇰Country#12,073 / 52.9k
Per project
$933

$1.2k in the last 6 months

World#129,252 / 412k
🇵🇰Country#11,915 / 52.9k
Projects, last 6 months
7
0% fixed100% hourly
World#28,827 / 412k
🇵🇰Country#6,448 / 52.9k
Projects in all
26

Across 30 contracts

53% fixed47% hourly
World#109,600 / 412k
🇵🇰Country#18,007 / 52.9k

Earnings, last 30 days

$25.7k+$1.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$24k$25k$26kOct 8Oct 23Nov 7

Skill rankings: Top 7% in Technical Writing

Ranked by MRR among everyone on Upwork with the skill.

  1. 2Use Case19 freelancers · 🇵🇰 #2Top 11%
  2. #29Requirements Specification246 freelancers · 🇵🇰 #1Top 12%
  3. #40Software Documentation347 freelancers · 🇵🇰 #9Top 12%
  4. #42Business Process Modeling322 freelancers · 🇵🇰 #2Top 13%
  5. #50IT Project Management469 freelancers · 🇵🇰 #9Top 11%
  6. #63AI Product Management540 freelancers · 🇵🇰 #17Top 12%
  7. #114Technical Documentation1,077 freelancers · 🇵🇰 #21Top 11%
  8. #176Agile Software Development1,618 freelancers · 🇵🇰 #22Top 11%