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Marco M.
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Marco M.

Customer Support|Email Support| Virtual Assistant|Excel|Costa Rica

Hi! I'm Marco, a Customer Support Specialist from Costa Rica with several years of experience in email support, technical support, case management and administrative operations. I specialize in • Customer Support • Email Support • Technical Support • Virtual Assistance • Excel & Google Sheets • Internet Research • Data Entry I enjoy solving problems, communicating with customers and making daily operations easier for businesses. Whether you need someone to answer customer emails, organize data, manage spreadsheets or assist your team, I'm ready to help. I believe clear communication, reliability and attention to detail are what build long-term business relationships. Let's work together!

🇨🇷Alajuela, Costa Rica$15/hr100% JSS4.93 (4)Since Nov 2022

Earnings and projects

MRR
$1.1k

Last 6 months ÷ 6

World#44,844 / 412k
🇨🇷Country#71 / 515
Revenue, last 30 days
$909

Last 6 months: $6.5k

World#45,712 / 412k
🇨🇷Country#72 / 515
Total earnings
$43k

Billed in all: $45k

World#85,576 / 412k
🇨🇷Country#138 / 515
Per project
$6.2k

$6.5k in the last 6 months

World#28,035 / 412k
🇨🇷Country#82 / 515
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇨🇷Country#127 / 515
Projects in all
7

Across 8 contracts

38% fixed62% hourly
World#236,188 / 412k
🇨🇷Country#196 / 515

Earnings, last 30 days

$45.3k+$909 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$44.0k$44.5k$45.0k$45.5kOct 8Oct 23Nov 7

Skill rankings: Top 7% in Writing

Ranked by MRR among everyone on Upwork with the skill.

  1. #14Shipping Labels97 freelancers · 🇨🇷 #1Top 14%
  2. #23Spanish Tutoring303 freelancers · 🇨🇷 #2Top 8%
  3. #39Office Management259 freelancers · 🇨🇷 #1Top 15%
  4. #42Call Scheduling307 freelancers · 🇨🇷 #1Top 14%
  5. #74Document Translation854 freelancers · 🇨🇷 #1Top 9%
  6. #86Hospitality & Tourism814 freelancers · 🇨🇷 #2Top 11%
  7. #439Typing5,170 freelancers · 🇨🇷 #2Top 8%
  8. #625Email Management4,968 freelancers · 🇨🇷 #3Top 13%