Skip to content
BackNov 8
Saif I.

Saif I.

E-commerce Customer Support & Operations Specialist | Live Chat Expert

E-commerce Customer Support & Operations Specialist | Live Chat & Order Management Are you looking for someone who can handle customer support while also taking care of the day-to-day operations behind your e-commerce business? I provide reliable customer support through live chat and email, while also handling order processing, order updates, customer requests, and operational tasks. What I can help with: ✅ Customer support through live chat & email ✅ E-commerce order processing & management ✅ Order tracking, changes, replacements & refunds ✅ Shopify & e-commerce platforms ✅ Customer communication & issue resolution ✅ logistics/order systems ✅ Data entry, Excel & day-to-day administrative tasks I have hands-on experience working with e-commerce and food delivery operations, as well as gaming platforms and online marketplaces. I’m organized, responsive, comfortable handling multiple tasks, and able to quickly learn new systems and workflows. If you’re looking for someone reliable who can support both your customers and your daily operations, let’s chat.

🇪🇬6th of October City, Egypt$5/hr100% JSSSince Jan 2023

Earnings and projects

MRR
$298

Last 6 months ÷ 5.3 months active (since May 2026)

World#98,516 / 412k
🇪🇬Country#1,308 / 6,384
Revenue, last 30 days
$288

Last 6 months: $1.6k

World#75,378 / 412k
🇪🇬Country#1,000 / 6,384
Total earnings
$1.6k

Billed in all: $1.6k

World#353,263 / 412k
🇪🇬Country#5,351 / 6,384
Per project
$1.6k

$1.6k in the last 6 months

World#90,889 / 412k
🇪🇬Country#1,018 / 6,384
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇪🇬Country#1,858 / 6,384
Projects in all
1
0% fixed100% hourly
World#360,675 / 412k
🇪🇬Country#5,638 / 6,384

Earnings, last 30 days

$1.6k+$288 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$1.2k$1.4k$1.6k$1.8kOct 9Oct 24Nov 8

Skill rankings: Top 15% in English to Arabic Translation

Ranked by MRR among everyone on Upwork with the skill.

  1. #118English to Arabic Translation795 freelancers · 🇪🇬 #54Top 15%
  2. #198Answered Ticket446 freelancers · 🇪🇬 #3Top 44%
  3. #309Problem Resolution837 freelancers · 🇪🇬 #13Top 37%
  4. #314IT Support978 freelancers · 🇪🇬 #8Top 32%
  5. #378Helpdesk1,033 freelancers · 🇪🇬 #4Top 37%
  6. #490Troubleshooting1,460 freelancers · 🇪🇬 #7Top 34%
  7. #492Ticketing System1,296 freelancers · 🇪🇬 #12Top 38%
  8. #649Ecommerce Support1,624 freelancers · 🇪🇬 #9Top 40%