Judyanne Mae C.

✒️Customer Support Manager ✒️ Paypal Dispute & Chargeback Manager ✒️ Back-End Manager ✒️Product Research ✒️Product Listing ✒️ Supplier Liason ✒️ Order Fulfillment ✒️Executive VA and Admin 🎓 Certified Shopify & Dropshipping Expert II Product Listing & Product Research 🎓 Experienced Virtual Assistant and Customer Service Expert. 🎓FB Ads | Media Buyer ✨ Certified Shopify & Dropshipping Expert ✨ Product Research & Lister ✨ Customer Support ✨ Specialized Trained in Computer Literacy Program ✨ Administrative Skills ✨ Marketing Skills ✨ Video & Photo Editing (CANVA| CAPCUT) ✨ Lead Generation ✨ Office Tools 🎯 Knowledgeable in using different tools such as: 📌 Shopify 📌 Skutopia 📌 Freshdesk 📌 Zendesk 📌RichPanel 📌 Georgias 📌 Skype 📌 Zendesk 📌 AliExpress 📌 WordPress 📌 Google Workspace 📌 Microsoft Office 📌 Trello & Asana 📌 Slacks 📌 AI tools 📌 CRM 📌 WPS 📌Google Workspace (Drive, Classroom, Meet, Docs, Slide, Sheets, Forms, and Calendar) 📌Microsoft Office (Word, PowerPoint, Excel, Teams, Outlook, 365 Office) I am a Dispute/Chargeback & Customer Support Manager, Shopify Expert, and Media Buyer with experience in driving results in e-commerce and customer service operations. My expertise spans in different stores selling in different countries such as Australia, UK, Canada, France, Europe, Germany, Norway, Sweden and US across multiple areas,including resolving disputes, managing chargebacks, and providing top-notch virtual assistance. My Areas of Expertise: Customer Support Management: Ensuring customer satisfaction and loyalty through effective support strategies. Dispute & Chargeback Resolution: Skilled in handling PayPal disputes and chargebacks efficiently. Virtual Assistance: Offering executive-level VA and administrative services tailored to your business needs. With a background in customer service and a knack for digital tools, I bring a well-rounded skill set to any project. My focus is on driving results, streamlining operations, and ensuring customer satisfaction while leveraging my expertise in e-commerce platforms, marketing, and administrative support. Let’s connect and build something exceptional together!