Anca Ioana B.

Hello! I'm Anca Ioana Bostan, a multilingual localization and customer support specialist with extensive experience in translation, content adaptation, and customer service across various industries. I am fluent in Romanian, English, and French, and I specialize in accurate, culturally relevant localization for websites, games, documents, and customer communications. With a 100% Job Success Rate, I ensure high-quality work, meeting deadlines, and maintaining exceptional client satisfaction. What I Offer: 🔹 Localization & Translation: High-quality translation and localization services for websites, games, and content between Romanian, English, and French—ensuring clarity, cultural adaptation, and linguistic precision. 🔹 Gaming & Technical Localization: Experience in adapting game texts, UI elements, and documentation for Romanian audiences, preserving meaning and engagement. 🔹 Customer Support & Back Office Assistance: Over 6 years of experience providing multilingual support for brands like Revolut and Airbnb—handling customer inquiries, accounts, and real-time troubleshooting via chat & email. 🔹 CRM & Content Management: Skilled in Salesforce, Confluence, and back-office operations—validating data, managing accounts, and optimizing workflows for businesses. 🔹 Multilingual Communication & Consulting: Fluent in Romanian, English, and French, facilitating seamless communication and collaboration across global markets. My Skills: ✔ Localization (Website, Gaming, Technical) ✔ Translation (Romanian-English-French) ✔ Customer Support (Chat & Email) ✔ CRM Management (Salesforce, Confluence) ✔ Back Office Operations & Data Validation ✔ Training & Troubleshooting ✔ Relationship Building & Development Why Work With Me? I bring precision, cultural awareness, and attention to detail to every project. Whether it's localizing game texts, translating business materials, or enhancing customer communication, I ensure quality, accuracy, and engagement in every task.