Rina Mikaella T.
Retention Specialist & Customer Service
Hello, it is a great pleasure checking out my profile and be working with you. I'm a skilled Customer Service Representative ensuring that client has the best experience possible. Taking extra mile in engaging with clients. Furthermore, I am an experienced Retention Specialist handles escalation calls and B2B Sales Experience, Also, I've handled Advanced Technical Support profile which are all in a Telecommunications company (AT&T, Bell Canada). I am confident that we can work together through succession as I am very competitive, creative and adapt in constantly evolving work environments. Let's get started, shall we?
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $5.3k
Billed in all: $40,151$40k
$2.6k in the last 6 months
Across 9 contracts
Earnings, last 30 days
Skill rankings: Top 12% in Organizational Behavior
Ranked by MRR among everyone on Upwork with the skill.
- #53Organizational Behavior425 freelancers · 🇵🇭 #18Top 12%🇵🇭#18 of 100
- #143Customer Retention Strategy624 freelancers · 🇵🇭 #41Top 23%🇵🇭#41 of 156
- #334Communication Skills2,224 freelancers · 🇵🇭 #146Top 15%🇵🇭#146 of 797
- #383Computer Skills2,550 freelancers · 🇵🇭 #225Top 15%🇵🇭#225 of 1,301
- #597Customer Retention2,511 freelancers · 🇵🇭 #251Top 24%🇵🇭#251 of 941
- #618Customer Experience2,788 freelancers · 🇵🇭 #280Top 22%🇵🇭#280 of 1,061
- #881Customer Relationship Management5,121 freelancers · 🇵🇭 #261Top 17%🇵🇭#261 of 1,228
- #936Customer Satisfaction3,986 freelancers · 🇵🇭 #484Top 23%🇵🇭#484 of 1,816