Skip to content
BackNov 7
Valeria Z.
Upwork badge

Valeria Z.

Customer Success and Administrative Strategist - Bilingual Assistant

Ever wished you had an extra set of hands (or two) to manage your business? Please, let me introduce myself! I’m Valeria, a bilingual Virtual Assistant and Customer Success Strategist who’s not just here to help, but to transform the way you work. I’m the quiet force behind the scenes, keeping your operations smooth, your clients happy, and your stress levels low. With great skills dedicated to your success. My approach? Taking your goals, mixing in my expertise, and creating a workflow that’s more than just efficient. What I Bring to the Table: My strengths include conflict resolution, adaptability, and excellent communication skills, making me a powerhouse in: - Customer Service - Administrative Tasks - Virtual Assistance - Copywriting - Advertising Whether you need someone to manage and coordinate your bookings, handle inventory, create new outreach strategies or keep your customers happy, I’m the one you can rely on. What I Can Do for You: I’m here to take the stress out of your day-to-day operations. Here’s how I can help: - Customer Service: Need assistance keeping your customers satisfied? I’ve got you covered. - Office Management: From booking to billing. I’ll keep your operations running smoothly. - Communication with Suppliers: Need to coordinate with suppliers? I’ll handle it with professionalism and efficiency. - Shipping & Logistics: Ensuring that everything arrives on time, every time. - Social Media Management: Engaging your audience and managing your online presence. - Advertising: As an advertising student, I will be more than happy to apply my knowledge to create new strategies for your business. Why Choose Me? With my proactive approach, you’ll find that your workload becomes lighter and your operations more efficient. I am also a fast learner and great at building up trust among our customers. Let's talk! I will be more than happy to learn about your projects :)

🇪🇨Guayaquil, Ecuador$16/hr100% JSS5.00 (1)Since Jun 2023

Earnings and projects

MRR
$268

Last 6 months ÷ 6

World#102,648 / 412k
🇪🇨Country#219 / 636
Revenue, last 30 days
$189

Last 6 months: $1.6k

World#83,263 / 412k
🇪🇨Country#186 / 636
Total earnings
$17k

Billed in all: $18k

World#154,447 / 412k
🇪🇨Country#237 / 636
Per project
$8.4k

$1.6k in the last 6 months

World#19,829 / 412k
🇪🇨Country#37 / 636
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇪🇨Country#224 / 636
Projects in all
2
0% fixed100% hourly
World#328,886 / 412k
🇪🇨Country#433 / 636

Earnings, last 30 days

$17.8k+$189 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$17.5k$17.6k$17.7k$17.8kOct 8Oct 23Nov 7

Skill rankings: Top 19% in Copywriting

Ranked by MRR among everyone on Upwork with the skill.

  1. #197Bilingual Education580 freelancers · 🇪🇨 #4Top 34%
  2. #215Document Translation854 freelancers · 🇪🇨 #1Top 25%
  3. #507Social Media Account Setup1,987 freelancers · 🇪🇨 #1Top 26%
  4. #663Advertising2,698 freelancers · 🇪🇨 #1Top 25%
  5. #689Social Media Engagement2,106 freelancers · 🇪🇨 #1Top 33%
  6. #994Community Management2,973 freelancers · 🇪🇨 #3Top 33%
  7. #1,032Product Development3,593 freelancers · 🇪🇨 #4Top 29%
  8. #1,830Product Design6,669 freelancers · 🇪🇨 #5Top 27%