Mario G.

I am a Medical Doctor (In Mexico) and experienced Virtual Medical Assistant who brings clinical judgment to administrative tasks. Unlike a standard MA, I do not need training on medical terminology or clinical workflows. I specialize in backend support for medical offices, handling the complex coordination that often slows down physicians. My expertise includes: Live Scribing & Rounding Support: I assist MDs and NPs during rounds with live note-taking, medical note creation, and annotation directly into platforms like Ethizo and Touchworks. Skilled Nursing & Facility Management: Proficient in PointClickCare for accessing SNF patient information, sending medical orders, managing medication referrals, and retrieving records. Complex Case Management: I handle discharge planning and track patient hospitalizations by calling hospitals directly for updates. Patient & Family Liaison: I facilitate 3-way calls with the provider and family to discuss labs, medical history, and discharge plans, ensuring clear communication. Discharge Planning: Managing placements for Assisted Living and Boarding Care, including insurance orientation (Medicare/Medi-Cal). Fluent in English and Spanish, I am ready to step in as a reliable, medically-literate partner for your practice.