Esteban S.

I’m a strong sales professional with hands-on experience leading teams to meet and exceed performance targets. I’ve worked with companies where I was responsible for managing groups, tracking progress, and ensuring we hit our sales and recovery goals. I also handled collections for small affiliated businesses, maintaining clear communication and building relationships to ensure consistent payments. In addition to my sales and collections background, I bring over three years of experience in bilingual customer support, with fluency in both English and Spanish—Spanish being my native language. I’ve worked in the U.S. hospitality industry at two hotels, providing personalized assistance to both individual customers and small businesses. I also have remote experience with two lead generation companies in the U.S., and served as an intake specialist at a law firm, where I guided new clients through the legal intake process with professionalism and empathy. I’m proficient in project management and highly adaptable when it comes to using digital tools. My experience includes platforms such as Microsoft Office (Excel, Word, PowerPoint), HubSpot, Monday.com, OpenPhone, Docketwise, RoutineFlow, and Slack. These tools have allowed me to stay organized, manage client interactions efficiently, and support internal operations in both in-person and remote environments. Above all, I truly enjoy helping clients by understanding their needs and providing thoughtful, efficient solutions. I focus not only on problem-solving but also on creating a lasting, positive impression with each interaction. My ability to connect with people, stay organized, and adapt quickly has helped me succeed across a wide range of roles.