Mary M.

Hi, I’m an IT Support Specialist with a background in Business Information Technology and over $1,000 earned on Upwork delivering reliable services to clients worldwide. I specialize in helping individuals and businesses resolve technical issues quickly, ensuring minimal downtime and smooth day-to-day operations. 💻 IT Support Services: Troubleshooting Windows & software issues Microsoft 365 setup and support Email configuration (Outlook, Gmail, IMAP/SMTP) Network & internet connectivity issues Remote desktop support (AnyDesk, TeamViewer) System setup, maintenance, and optimization I have hands-on experience providing user support, diagnosing technical problems, and delivering clear solutions—even for non-technical users. 📝 Additional Expertise: I also offer professional transcription services with proven experience delivering accurate, well-formatted transcripts. My background in transcription has strengthened my attention to detail, listening skills, and ability to meet tight deadlines. ⚡ What you can expect: Fast response and turnaround Clear communication Reliable, solution-focused support If you’re looking for dependable IT support or high-quality transcription, I’m ready to help.