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Naaz B.
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Naaz B.

Operations Manager | Hindi & Punjabi Translator | Transcriptionist

I help businesses eliminate operational bottlenecks, build scalable systems, and keep teams moving efficiently. Leading operations for a multi-brand eCommerce company, I've reduced approval cycles from 2 weeks to 1 day, streamlined workflows across six brands, and built systems that save leadership hours every week. At the same time, I’ve delivered 800+ hours of translation, transcription, subtitles, and voice-over work for legal, media, and business content. What I can help you with: Operations & Management: • Team management, task tracking, and daily execution • SOPs, process optimization, and workflow systems • Project management (ClickUp, Asana, Trello) • eCommerce operations (Shopify workflows, coordination) Translation & Language: • Hindi ↔ English ↔ Punjabi translation • Transcription, subtitles, and proofreading • Legal and immigration documents • Voice-over (clear, studio-quality female voice) I’m detail-oriented, reliable, and comfortable taking full ownership—whether it’s running operations or delivering precise, high-quality language work. If you need someone who can execute, organize, and communicate across teams and languages, I’m ready to step in.

🇮🇳Faridkot, India$38/hr100% JSS5.00 (28)Since Nov 2023

Earnings and projects

MRR
$3.9k

Last 6 months ÷ 6

World#8,480 / 412k
🇮🇳Country#1,033 / 45.9k
Revenue, last 30 days
$4.5k

Last 6 months: $23k

World#6,658 / 412k
🇮🇳Country#756 / 45.9k
Total earnings
$85k

Billed in all: $93k

World#46,689 / 412k
🇮🇳Country#7,414 / 45.9k
Per project
$1.2k

$1.2k in the last 6 months

World#108,554 / 412k
🇮🇳Country#13,580 / 45.9k
Projects, last 6 months
19

Across 22 contracts

64% fixed36% hourly
World#6,608 / 412k
🇮🇳Country#986 / 45.9k
Projects in all
69

Across 78 contracts

72% fixed28% hourly
World#43,515 / 412k
🇮🇳Country#7,508 / 45.9k

Earnings, last 30 days

$92.9k+$4.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$87.5k$90.0k$92.5k$95.0kOct 8Oct 23Nov 7

Skill rankings: Top 0.23% in Voice Recording

Top 1% in 5 of 20 skills, ranked by MRR among everyone on Upwork with the skill.

  1. #6Voice Recording2,555 freelancers · 🇮🇳 #1Top 0.23%
  2. #6Legal Transcription432 freelancers · 🇮🇳 #2Top 1%
  3. #9Video Transcription1,245 freelancers · 🇮🇳 #1Top 0.72%
  4. #11Voice Acting3,970 freelancers · 🇮🇳 #1Top 0.28%
  5. #12Hiring Strategy297 freelancers · 🇮🇳 #1Top 4%
  6. #14Operational Planning519 freelancers · 🇮🇳 #2Top 3%
  7. #15Audio Transcription2,774 freelancers · 🇮🇳 #1Top 0.54%
  8. #20Legal Translation1,249 freelancers · 🇮🇳 #1Top 2%