Divesh K.

I help businesses build, improve, automate and scale SaaS and digital products across AI, healthcare, EHR, automation and technology-driven businesses. I work across Product Management, Product Ownership, Business Analysis and Project Management, connecting business stakeholders with designers, developers, QA and technical teams. My approach is practical. Product Management is not just about creating tickets, managing sprints or maintaining a roadmap. I focus on understanding the business problem, defining the right solution, aligning the team, delivering it properly and measuring the outcome. - PRODUCT MANAGEMENT & SAAS I can help with product strategy, product roadmaps, MVP planning, product discovery, feature prioritization, requirements, KPIs, customer journeys, adoption, retention and continuous product improvement. My experience includes B2B SaaS, B2C SaaS, healthcare SaaS, AI products, workflow platforms, CRM systems, eCommerce and enterprise technology. - PRODUCT OWNER & AGILE DELIVERY I manage product backlogs and work closely with engineering and QA teams on epics, features, user stories, acceptance criteria, functional requirements, business rules, sprint planning, backlog refinement, sprint forecasting, prioritization, dependencies, UAT and release planning. - BUSINESS ANALYSIS & PROCESS IMPROVEMENT I turn unclear business requirements into structured and actionable product requirements. My BA experience includes requirement gathering, stakeholder interviews, AS-IS and TO-BE analysis, gap analysis, workflow mapping, business rules, use cases, process improvement and UAT. I also identify whether a problem requires a new feature, process change, SOP, integration or automation. - AI, LLM & AUTOMATION I work with AI products and workflows involving LLMs, NLP, Generative AI, AI assistants, classification, recommendations, AI search, decision-support workflows and human-in-the-loop processes. I also work with automation platforms such as n8n for ticket assignment, workload distribution, customer follow-ups, CRM workflows, Slack notifications, onboarding, SLA monitoring, reporting and API-based automation. My focus is on practical AI and automation that reduces manual work, improves operations and creates measurable business value. - HEALTHCARE & EHR I have experience with healthcare SaaS, EHR workflows, patient journeys, patient cohorts, healthcare data, NLP, LLM-based healthcare use cases and OMOP-related concepts. I understand the importance of privacy, permissions, security, auditability, data handling and reliable workflows in healthcare products. - PROJECT MANAGEMENT & DELIVERY I can support project planning, milestones, sprint execution, risk and dependency management, stakeholder communication, QA, UAT, releases and delivery tracking. - DOCUMENTATION & SOPs I create practical PRDs, BRDs, functional requirements, user stories, SOPs, process documentation, workflow documentation, UAT documentation, release documentation, operational playbooks and integration requirements. - APIs, INTEGRATIONS & COMPLIANCE I can define API and integration requirements, data mapping, business rules, triggers, authentication, error handling and third-party integrations. I have worked around PCI DSS, SOC and SOC 2 considerations, access control, authentication, authorization, audit trails, data privacy, sensitive data handling, operational controls and risk management. - PRODUCT ANALYTICS I can define KPIs around activation, adoption, engagement, conversion, retention, churn, ARPU, feature usage and operational efficiency. I have experience with Mixpanel, Amplitude, PostHog, Power BI and Tableau. - EXPERIENCE My experience includes EngineHire, John Snow Labs, Zumm, Token Source, Vygor, Survey Kiwi and CEVA Logistics, along with projects involving SaaS, healthcare, AI, eCommerce, logistics and enterprise technology. My experience includes B2B SaaS workflows, healthcare SaaS, AI, NLP, patient cohorts, patient journeys and AI-powered operational platforms serving healthcare, insurance and legal teams. I also have technical exposure to React, Next.js, Node.js, Java, SQL, PostgreSQL, MongoDB, Angular, Vue, Laravel and APIs. If your backlog is messy, requirements are unclear, processes are manual, customers need better onboarding, your team needs stronger product ownership, or you have an AI or automation idea that needs to become a real product, I can help bring structure from discovery through delivery and continuous improvement. CORE KEYWORDS SaaS Product Manager, Digital Product Manager, Product Owner, Technical Product Manager, AI Product Manager, Healthcare Product Manager, EHR Product Manager, Business Analyst, Project Manager, Agile, Scrum, CSPO, Product Strategy, Product Roadmap, MVP, AI, LLM, NLP, Generative AI, n8n, Automation, API Integration, EHR, HealthTech, Patient Journey, OMOP, SOPs, PRD, BRD, User Stories, Backlog Management, Sprint Planning, UAT, QA, PCI DSS, SOC 2