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Alexander James .

Alexander James .

Customer Service & Tech Support | BPO Call Center, Customer Retention

I've worked in customer support for 5 years, mainly in call centers. I've worked in different industries like tech, finance, and retail, learning how to help customers with various needs with the use of different tools

🇵🇭Bacolod City, Philippines$5/hr90% JSS5.00 (2)Since Apr 2024
GlobeUpwork

Earnings and projects

MRR
$56

Last 6 months ÷ 6

World#148,457 / 412k
🇵🇭Country#23,508 / 56.3k
Revenue, last 30 days
$0

Last 6 months: $338

Total earnings
$1.2k

Billed in all: $1.3k

World#377,270 / 412k
🇵🇭Country#53,398 / 56.3k
Per project
$608

$338 in the last 6 months

World#164,944 / 412k
🇵🇭Country#26,935 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
2
0% fixed100% hourly
World#328,886 / 412k
🇵🇭Country#36,738 / 56.3k

Earnings, last 30 days

$1.3kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$1,240$1,260$1,280$1,300Oct 8Oct 23Nov 7

Skill rankings: Top 41% in Call Center Management

Ranked by MRR among everyone on Upwork with the skill.

  1. #49Business Process Outsourcing109 freelancers · 🇵🇭 #30Top 45%
  2. #280Customer Retention Strategy624 freelancers · 🇵🇭 #77Top 45%
  3. #515Call Center Management1,271 freelancers · 🇵🇭 #208Top 41%
  4. #648BPO Call Center1,567 freelancers · 🇵🇭 #366Top 41%
  5. #1,182Customer Retention2,511 freelancers · 🇵🇭 #448Top 47%
  6. #15,515Customer Service37,167 freelancers · 🇵🇭 #8,064Top 42%