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Shanah M.
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Shanah M.

Senior Lifecycle Marketing & Branding Consultant

Want to turn one-time customers into loyal brand advocates? Hi! I'm Shanah. Nice to meet you! As a lifecycle marketing consultant with over 10 years of experience at high-growth tech companies like Uber and Twitter, I build and optimize end-to-end customer journeys that drive retention, engagement, and revenue. My MBA from Vanderbilt means I can connect the strategic dots and roll up my sleeves to execute. How I can help you: - Auditing your existing lifecycle programs to identify gaps and quick wins - Facilitating customer and market research to ground strategy in real data - Designing data-driven B2C lifecycle marketing strategies - Building and optimizing customer journey maps and automated flows - Developing segmentation models and behavioral campaigns - Identifying and tracking the KPIs that actually matter - Having a great time along the way! When lifecycle marketing is built on real customer insight, not just templates or "best practices", it makes a measurable impact on your business. Let's build something that works for *you*!

🇺🇸Denver, United States$115/hr100% JSS5.00 (5)Since Apr 2024

Earnings and projects

MRR (estimate)
≈$1.3k

An estimate from an earlier read

World#39,082 / 412k
🇺🇸Country#7,024 / 62.1k
Revenue, last 30 days
$218

Last 6 months: $7.5k

World#80,559 / 412k
🇺🇸Country#10,243 / 62.1k
Total earnings
$54k

Billed in all: $56k

World#71,819 / 412k
🇺🇸Country#13,109 / 62.1k
Per project
$6.7k

$3.8k in the last 6 months

World#25,504 / 412k
🇺🇸Country#4,216 / 62.1k
Projects, last 6 months
2

Across 3 contracts

33% fixed67% hourly
World#88,918 / 412k
🇺🇸Country#11,762 / 62.1k
Projects in all
8

Across 11 contracts

27% fixed73% hourly
World#223,560 / 412k
🇺🇸Country#31,849 / 62.1k

Earnings, last 30 days

$56.4k+$203 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$56.2k$56.4k$56.6kOct 9Oct 24Nov 8

No data since Nov 5, 2026.

Skill rankings: Top 7% in Mission Statement

Ranked by MRR among everyone on Upwork with the skill.

  1. 2Mission Statement28 freelancers · 🇺🇸 #2Top 7%
  2. #5Life Cycle Assessment53 freelancers · 🇺🇸 #1Top 9%
  3. #20Messaging Framework124 freelancers · 🇺🇸 #12Top 16%
  4. #34Research Interviews421 freelancers · 🇺🇸 #11Top 8%
  5. #41Journey Mapping328 freelancers · 🇺🇸 #9Top 13%
  6. #101Customer Retention Strategy624 freelancers · 🇺🇸 #16Top 16%
  7. #105Content Marketing Strategy1,307 freelancers · 🇺🇸 #38Top 8%
  8. #186Brand Guidelines2,070 freelancers · 🇺🇸 #56Top 9%