Shanah M.
Senior Lifecycle Marketing & Branding Consultant
Want to turn one-time customers into loyal brand advocates? Hi! I'm Shanah. Nice to meet you! As a lifecycle marketing consultant with over 10 years of experience at high-growth tech companies like Uber and Twitter, I build and optimize end-to-end customer journeys that drive retention, engagement, and revenue. My MBA from Vanderbilt means I can connect the strategic dots and roll up my sleeves to execute. How I can help you: - Auditing your existing lifecycle programs to identify gaps and quick wins - Facilitating customer and market research to ground strategy in real data - Designing data-driven B2C lifecycle marketing strategies - Building and optimizing customer journey maps and automated flows - Developing segmentation models and behavioral campaigns - Identifying and tracking the KPIs that actually matter - Having a great time along the way! When lifecycle marketing is built on real customer insight, not just templates or "best practices", it makes a measurable impact on your business. Let's build something that works for *you*!
Earnings and projects
An estimate from an earlier read
Last 6 months: $7.5k
Billed in all: $56,421$56k
$3.8k in the last 6 months
Across 3 contracts
Across 11 contracts
Earnings, last 30 days
No data since Nov 5, 2026.
Skill rankings: Top 7% in Mission Statement
Ranked by MRR among everyone on Upwork with the skill.
- Mission Statement28 freelancers · 🇺🇸 #2Top 7%🇺🇸#2 of 19
- #5Life Cycle Assessment53 freelancers · 🇺🇸 #1Top 9%🇺🇸#1 of 11
- #20Messaging Framework124 freelancers · 🇺🇸 #12Top 16%🇺🇸#12 of 73
- #34Research Interviews421 freelancers · 🇺🇸 #11Top 8%🇺🇸#11 of 144
- #41Journey Mapping328 freelancers · 🇺🇸 #9Top 13%🇺🇸#9 of 78
- #101Customer Retention Strategy624 freelancers · 🇺🇸 #16Top 16%🇺🇸#16 of 107
- #105Content Marketing Strategy1,307 freelancers · 🇺🇸 #38Top 8%🇺🇸#38 of 348
- #186Brand Guidelines2,070 freelancers · 🇺🇸 #56Top 9%🇺🇸#56 of 318