Carol M.

Hello! I’m a customer experience and account management professional from São Paulo, Brazil, passionate about building strong client relationships and keeping projects running smoothly. I have experience supporting clients and influencer-related projects — organizing spreadsheets, managing follow-ups, coordinating deliverables, and ensuring clear communication between brands, partners, and teams. I’m detail-oriented, proactive, and enjoy helping operations run efficiently from start to finish. My international studies in New York and Australia broadened my perspective and improved my ability to work with diverse teams and clients. On Upwork, I’m looking to collaborate with international companies and provide reliable, organized, and client-focused support. Why Choose Me: I am deeply passionate about developing meaningful customer experiences that drive business success. My entrepreneurial spirit and leadership experience provide me with a unique vantage point to tackle challenges creatively and effectively. I look forward to the opportunity to connect with your business and contribute to its success on a global stage.