Ahmed K.

My name is Ahmed Kamal. I am 27 years old and Egyptian. - My native language is German and Arabic, and I am fluent in Dutch and English. - A high level of commitment and reliability. - Flexible in terms of time and can also work on weekends. - I am interested in a long-term collaboration. -Strong communication skills, both written and verbal. - Ability to work independently and manage time effectively. - Similar professional experience of 4 years as (Customer Service Representative, Subject Matter Expert and Quality Auditor). - Available to work Full Time or Part Time - Virtual Assistant Experience (VA) - Ability to handle and Support Calls, Live Chats and Emails - German Customer Service for ECommerce and Shopify | Outbound & Inbound. - Remote/Online Availability and Fast Wi-Fi Internet Connection. - Analyzing results and developing strategies to improve them. - Strong verbal and written communication skills - Problem-solving abilities - Excellent organizational skills - Ability to multitask and prioritize Proficient in the following customer support platforms: -Voip System - Salesforce Service Cloud (zCare) - CapCut - Canva - Proofread German, and translating from English to German. - -Fluent in Dutch language - Translate from German to English or Arabic and vice versa - German Sentence Recording (Very complex sentences can be recorded easily) - Hold a course in TOT (training of trainer)